Announcement

Collapse
No announcement yet.

Can't load skp scene becoz?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't load skp scene becoz?

    I unplugged my vray for sketchup dongle . And I opened a sketchup 8 file successfully .
    Later I restart my laptop , plugged in the dongle. Then I tried to open that same
    Skp version 8 file, skp couldn't open it in two minutes. And crashes.
    I'm using sketchup 2014 pro!
    I want to know if anyone has the same problem??
    Do I have to convert my skp file to 2014 version?
    Will the 08 version of the files crashes skp 2014 when
    Vray for sketchup 2014 is active????

  • #2
    Hi vraychu,

    Have you contacted support with this issue? Please email the scene to support@chaosgroup.com. If the scene is too large to email please use a file sharing service like Dropbox and send us a download link so that we can better understand the problem. In the meantime, try opening the file again. I've had older SketchUp files give me problems like what you describe. Sometimes opening the file again and letting it sit and process for a while until it completely loads helps and the next time you open it in 2014 you wont have that problem.
    Best,
    Ted Vitale
    V-Ray for SketchUp
    Product Manager | V-Ray SketchUp

    Chaos Group

    Comment

    Working...
    X