vray doesn't support tif imagen texuture

[hotup]

I got some 3d people en max format last week, and i tried to export them to sketchup with 3dmax, after i export them to 3ds format and put the correspond textures in the same folder,i can import them and preview them in sketchup without problem(ok, not absolutely, some triangles lost...)and with texture,but when i render them with v-ray, i didn`t see any texture detail in the result.

The way to resolve this, is change the tif texture into another format, like jpg......
change the texture link for the 3d model before export....

and then we can render them without problem..