Why can't I adjust the intensity of any parameter in my V-Ray Academic version?

[HELOIZA]

Hello,
Recently I purchased the academic version of VRay for Sketchup. I use it for Skp 8.
I've been having problems with lights, emissive materials, bump map and displacement map. I simply can not adjust the intensity of any of them. When I try to change the values, they remain "0.0". It also occur with all colour intensities and some other parameters in VRay Options. Am I doing something wrong or is it the software that is not working properly?

Thanks for the attention and hope someone can help me.

[fpedrogo]

Re: Why can't I adjust the intensity of any parameter in my V-Ray Academic version?

Seem that something happened during the installation. I recommend you uninstall V-Ray and install it back.

[HELOIZA]

Re: Why can't I adjust the intensity of any parameter in my V-Ray Academic version?

Thanks for the reply, but I already reinstalled it and the problem remains.

[sabikin]

Why can't I adjust the intensity of any parameter in my V-Ray 1.49.01 for SU8?

dear vray programmer expert:

just like heloiza, i can't change intensity value of any paramater in my V-Ray 1.49.01 for Sketchup? is there any bugs? or i had a settings mistake? > i can give a video that contains an error, if must.... thanx for an answer.....

[sabikin]

i can't change intensity value of any paramater in my V-Ray 1.49 for Sketchup8

is there any problem resolved? help me please.... :'(

[dkendig]

Re: Why can't I adjust the intensity of any parameter in my V-Ray Academic version?

We have had reports similar to this, and have identified a solution: http://forum.asgvis.com/index.php?to...62409#msg62409

I would also like to point out that if you are having technical difficulty, you should contact our support department. We do NOT offer technical support via the forums (although it may be done sometimes, it is ABSOLUTELY NOT the proper channel to go through). In the future, please contact support@asgvis.com.