Vray not booting inside sketchup, or available as extension/plugin

[eliotbnz]

Hi all,

Finished my final uni assignment for the year around 3 weeks ago, and took a break from vray and sketchup. I started a new project about 3 days ago, but when I open sketchup, vray is no longer "present" in the sketchup GUI, nor available as a plugin/extension to enable/uninstall etc.

I tried changing over to the latest service pack, but that didn't seem to work either - I had no errors pop up when I ran the install. All seemed to run smoothly.

Sketchup still takes a bit longer to open as per the usual for when vray is installed. I have TT's Vray Tools plugin, but the "Load Vray" option is greyed out.

My license is still active, though is about to expire, so I thought I would sort this before I pay for another!

Any ideas appreciated - never had an issue like this before.

[dkendig]

make sure you're installing the right version of V-Ray for SketchUp for the version of SketchUp you are using. We now have a 64bit version of our plugin, and there is a 64bit version of SketchUp 2015. V-Ray should show up in the SketchUp extensions preferences after a successful installation.

[dreamspace]

I'm having the same issue. I upgraded to Sketchup 2016 and updated Vray for Sketchup 2016 and the extension didn't load.

[joe_b]

Are you sure you downloaded the correct installer? We have separate installers for 2015 and 2016.

[dreamspace]

Are you sure you downloaded the correct installer? We have separate installers for 2015 and 2016.

I contacted support and they sent a different vray installer. It worked!!