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SketchUp is not detected in Mac

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  • SketchUp is not detected in Mac

    The installer of V-Ray 3.4 SketchUp does not detect installation of SketchUp 2015 in Mac OS 10.12.
    Where is the installer checking for detection?

    Using Mac OS 10.12

    (It is a question from my customer. the problem Mac is not in my side.)

    OakCorp Japan - Yuji Yamauchi
    oakcorp.net
    v-ray.jp

  • #2
    SketchUp is not detected in Mac when its not installed in its default location or if its not been started at all. Please ask the customer to download the latest V-Ray for SketchUp build:

    https://download.chaosgroup.com/?product=47&platform=56

    If its still not detected please ask the customer to move the SketchUp in the /Applications/ folder.
    Nikolay Kirov

    Technical Support Representative
    support@chaosgroup.com

    Chaos Group

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    • #3
      Thank you for the reply.
      This problem was solved with the latest installer.

      OakCorp Japan - Yuji Yamauchi
      oakcorp.net
      v-ray.jp

      Comment

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