Package Error: vcloud.json file cannot be found.

[marco_rivolta]

Hello everyone.
I made a scene in 3dsmax and exported as .vrscene to the Unreal engine.
I set up the plans and blueprints and when i want to make the package, it asks for vcloud.json file which does not exist.

UATHelper: Packaging (Windows (64-bit)): LogInit: Display: VRayLog: Error: C:/Users/Design/AppData/Roaming/Chaos Group/vcloud/client/vcloud.json file cannot be found.
UATHelper: Packaging (Windows (64-bit)): LogInit: Display:
UATHelper: Packaging (Windows (64-bit)): LogInit: Display: Failure - 1 error(s), 0 warning(s)
UATHelper: Packaging (Windows (64-bit)): LogInit: Display:
UATHelper: Packaging (Windows (64-bit)):
UATHelper: Packaging (Windows (64-bit)): Execution of commandlet took: 4.10 seconds
UATHelper: Packaging (Windows (64-bit)): LogUObjectBase: Warning: NULL object
UATHelper: Packaging (Windows (64-bit)): LogUObjectBase: Warning: NULL object
UATHelper: Packaging (Windows (64-bit)): LogContentStreaming: Display: There are 1 unreleased StreamingManagers
UATHelper: Packaging (Windows (64-bit)): Took 21.9539803s to run UE4Editor-Cmd.exe, ExitCode=1
UATHelper: Packaging (Windows (64-bit)): ERROR: Cook failed.
UATHelper: Packaging (Windows (64-bit)): (see C:\Users\Design\AppData\Roaming\Unreal Engine\AutomationTool\Logs\C+Program+Files+Epic+Ga mes+UE_4.25\Log.txt for full exception trace)
UATHelper: Packaging (Windows (64-bit)): AutomationTool exiting with ExitCode=25 (Error_UnknownCookFailure)
UATHelper: Packaging (Windows (64-bit)): BUILD FAILED
PackagingResults: Error: Unknown Cook Failure

Actually there is no "Chaos Group" folder in the "Roaming"

Does anybody have the same problem?
How do you solved it?

[Alexander.Atanasov]

Hi marco_rivoltaр

This is strange and the packaging process shouldn't require the Chaos cloud to be installed and will investigate the issue. When you installed the V-Ray for Unreal have you unchecked the " Install Chaos Cloud Client"? If yes, can you run a fresh install of V-Ray for Unreal with it enabled and try to package the project again?

Best regards,
Alexander