Announcement

Collapse
No announcement yet.

VrayRT [cuda] crash with Gtx 970

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • VrayRT [cuda] crash with Gtx 970

    VrayRT [cuda] crash with Gtx 970

    Hi,

    Please find attached a crash log report when trying to use VrayRT GPU cuda 2.50.01 on a new GTX 970 with max 2010. So disappointment that I am not able to use RT GPU after finally getting a Nvidia card. AMD cards just never seemed to work with RT GPU so I decided to get one I expected would work. [not mad at chaos group-just the GPU driver/software system of constant changes/updates]
    I understand it's not easy for chaos group as the gpu drivers constantly change, but it would be great to have some sort of list where you could see which drivers are required by the different GPU's to work. [At least the more modern and common ones] From my experience with RT [since the beginning] it seems very hit and miss with GPU drivers and all the different cards. It's also VERY painful to have to change GPU drivers all the time and can cause issues in other programs. I also feel it's not the customers job to find out what version works with what card as apart from the time aspect, it is very, very frustrating

    Hope the attached crash log can help as I am so keen to try using RT some more and make the upgrade to Vray 3.0 but stability and usability are very important things for me to consider. I hope it's just a case of a quick-fix with a new GPU driver??

    Thanks again for your time & help
    3DMK
    Attached Files

  • #2
    Please email our support guys at support@chaosgroup.com to obtain a V-Ray build that works with Maxwell cards.

    Best regards,
    Vado
    I only act like I know everything, Rogers.

    Comment


    • #3
      Thanks so much for the quick reply and solution Vlado!
      I know you guys are always trying your best


      Thanks again & Cheers
      Jamie

      Comment


      • #4
        I'm having the same problem with gtx 980.
        Emailed support, they redirected me to sales to ask for access to nightly builds.
        Emailed sales and they said I already have access to latest nightly builds (stable).
        Checking the available downloads in my account the newest thing I see is the same 3.00.08 build I'm already using. Problem still not solved, my brand new gtx980 crashes RT as soon as it launches.
        The sales staff redirect me back to support with a bunch of emails/forwards/whatever (didn't really understand what happened with that chain of emails) and I'm still here without a solution.
        Either I'm looking in the wrong place for the nightlies (download section in my account), or all this jumping back and forth between sales and support has been fruitless.

        At this point it seems my only hope is waiting for the next service pack? Could you tell me roughly when it will come out?

        Comment


        • #5
          Originally posted by viscorbel View Post
          Checking the available downloads in my account the newest thing I see is the same 3.00.08 build I'm already using.
          The nightly builds are available at http://nightlies.chaosgroup.com - you will not find them in the main download section on our web site.

          Best regards,
          Vlado
          I only act like I know everything, Rogers.

          Comment


          • #6
            Thanks Vlado! You're a lifesaver
            For some reason there was no mention of the url in any of the support emails (even though i specifically asked if I'm looking in the wrong location), just that I have access and should use my login details for them
            Anyway, now that this minor miscommunication is taken care of, everything is great


            Originally posted by vlado View Post
            The nightly builds are available at http://nightlies.chaosgroup.com - you will not find them in the main download section on our web site.

            Best regards,
            Vlado

            Comment


            • #7
              What was the solution? I am having the same issue
              Originally posted by 3DMK View Post
              Thanks so much for the quick reply and solution Vlado!
              I know you guys are always trying your best


              Thanks again & Cheers
              Jamie
              Bobby Parker
              www.bobby-parker.com
              e-mail: info@bobby-parker.com
              phone: 2188206812

              My current hardware setup:
              • Ryzen 9 5900x CPU
              • 128gb Vengeance RGB Pro RAM
              • NVIDIA GeForce RTX 4090 X2
              • ​Windows 11 Pro

              Comment


              • #8
                Originally posted by glorybound View Post
                What was the solution? I am having the same issue
                Currently the support for Maxwell architecture in V-Ray RT/ GPU is only in the nightly builds.
                Tashko Zashev | chaos.com
                Chaos Support Representative | contact us

                Comment


                • #9
                  Originally posted by glorybound View Post
                  What was the solution? I am having the same issue
                  I just got a chance to finally download & test the latest nightly.
                  It's WORKING ....woooooo!!!!!
                  Thanks so much again to everyone at chaos for their awesome support & quick implementations of new features & updates

                  Hope you all have a a great Xmas holiday

                  jamie

                  Comment

                  Working...
                  X