corona renderer keep crashing

[LEEJEELEEANG]

The software keeps crashing when I render and interactive rendering. Company already bought a new computer , but the situation is the same as rendering on the old computer. Anyone can help?

Windows 11
Corona version: 8 (Hotfix 2)
Full-speed, Non-debug, MaxSDK 2021

3dsmax_minidump.zip (2.35 MB)

[beanzvision]

Hi there, can you please test this with the latest V10 hotfix 1 release and let us know if it still crashes for you?

Download | My Chaos

[LEEJEELEEANG]

@beanzvision

Hi there, can you please test this with the latest V10 hotfix 1 release and let us know if it still crashes for you?
Download | My Chaos

Thanks, unfortunately, still crash. I can only turn off a few cores now. otherwise must crash ..
But the relevant files, I copy to my colleague’s computer rendering and it won’t crash.
Don’t know the reason.

[maru]

@LEEJEELEEANG

@beanzvision

Hi there, can you please test this with the latest V10 hotfix 1 release and let us know if it still crashes for you?
Download | My Chaos

Thanks, unfortunately, still crash. I can only turn off a few cores now. otherwise must crash ..
But the relevant files, I copy to my colleague’s computer rendering and it won’t crash.
Don’t know the reason.

Hi, I am sorry, but I do not fully understand your message. Could you please:

• See this guide explaining how to correctly report issues to us: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
• Submit a new support ticket and attach at least one minidump generated from the crash: https://support.chaos.com/hc/en-us/requests/new

Once we receive your support ticket, we will contact you and provide you with the next steps.
Thank you in advance.