Hi, 2 week ago I sent my case report (Request #458053)
In there I was told that my issue was solved, it will be fixed possibly in the next release or hotfix, but since I closed the case, I couldnt get back an answer about what was causing the issue so I could try to avoid it, I was told to not use Corona sun “Texture” option in the meantime, but I wanted to know if there was something else I could avoid or what was causing the error.
Hi, if a support ticket has been solved and much time hasn’t passed, you should be able to simply reply to it. That should automatically re-open it.
If more time has passed, it gets internally “closed”, but even then you have the option to submit a follow-up ticket.
Feel free to use both options.
Regarding the issue and the fix:
We receive many reports from our users and our developers implement many fixes. We tried reproducing the NaN error in your scene using an internal build of Corona with multiple NaN fixes, and we were unable to. So unfortunately we cannot tell you what specific fix was added to Corona to prevent NaNs in this case.
There was no issue or mistake in your scene that you could fix, the NaN was appearing due to a bug in Corona, which our developers fixed as a result of a different user report.
Ohhh perfect, Thanks for the info Maru!!!