Email problems

I just want to make a note that we are having some problems with our internet server, so we may not be getting all our emails; we hope to have this resolved as soon as possible.

Best regards,
Vlado

One of the problems is that your mailserver is being blacklisted as spam server. I haven’t received any mails from the chaosgroup since april.
The problem is that i have no say or control over the spam filter that has been installed here. So i can’t do anything but sweat it out… :cry:

You’ve been receiving mail?

Crap, I haven’t received any mail since I purchased VRay!!!

SunnyC

Flyby,

It would probaly help a lot if you could get the name of the blacklist. There are lots of them out there and I couldn’t find the Chaos server on any of the ones I use. If they have the name they could take the steps necessary to be removed from it.

Usually servers get put on the list if they are configured with an open relay, which allows spammers to use it illegally.

I haven´t received any email since I purchased Vray either. Should I :?:

Stefan

there is no unsolicited email if thats what you mean :slight_smile:

Unless you specifically email them a question you wouldn’t have..

I used to get update notices all the time and I haven’t for quite some time now.

Did you guys get it fixed?

--Jon

i dont remember the last time i got an update email.

mmmmmmm…nor me

natty, Da_elf:

Are you saying that you never got e-mail updates or just it’s been a while?

--Jon

never…

never ever :cry:

havent had update notices for the last 3 updates at least

i have ordered the VRAY… trough tedi… but no answer…
maybe the mails are never reach tedi ?

/mario’

Mario, you should have gotten an asnwer by now. If not, send me a private message.

Best regards,
Vlado

Well
I just bought my new Vray advanced license yesterday.
just wondering if there is still a problem with your server.

I don’t want to wait too long to get my new toy. :smile:

thanks!

I’ve only had one reply from Vlado to a question I had.

Not one email regarding updates or news though. Checking this
forum out seems to be the best way to find out about updates.

SunnyC

How do I go about getting my password for the registered members area?

I have forgotten it, so how do I go about getting it back if I can’t email chaosgroup directly?

I sent one email but it came back. Is it just a case of trying again and again until one gets through?

Hi there,

I also didn´t receive any e-mail reply from chaosgroup
I send a mail to Tedi (important sales questions) 3 times
and i didn´t get any response ??
But i need an answer to this mail… before i can announce
vray in our mailing and i can make presentations for our customers !!

Actually the authorization codes arrived normal.
Is there maybe another email address i can send this mail to ?

Thank You,

sam