Is anyone else having problems just getting the new Enscape Impact function to work with even very simple models without crashing?
I can get it to process the data (after a while), but when I try to turn on the False Color toggle and then switch to one of the other settings (heating loads, cooling loads) it just crashes Enscape completely.
I was really excited about this new tool, but am left utterly deflated…
Thanks to anyone for any insight or tips on how to get this to work better.
Hi @bkelley and thanks for your post - Right away please kindly submit this via a support report (including log files) to our dedicated support team as well as detailed here: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-rhino/
Should the support button ever not work for some reason you can also reach us via the help center as detailed here.
Once we have received said report we’ll also have your machine information, driver dates and so forth in order to troubleshoot why these crashes occur exactly. So thanks a lot in advance for your cooperation here too.