Hello,
I have tried to reach out to Enscape support twice through email last week and still haven’t heard back. I noticed that Demian responds very quickly to the threads on the Forum so I am hoping to get an answer on how we can renew our license and why it expired in the first place. Needing our license back and active ASAP.
Thank you Kindly,
Julie
I am sorry to hear about that Julie and welcome to our Forum.
Perchance you might’ve contacted us using a deprecated e-mail (e.g. )? Since I cannot find any inquiries from the e-mail used to sign into this forum (which is tied to your floating license though) please also make sure to get in touch with licensing directly using the help center:
If you already tried to reach out that way let me know, otherwise you will receive a response back very soon with further instructions. In this case it seems the license might’ve expired automatically due to something like non-payment, but before jumping to conclusions, our licensing team will provide all further details.
