Enscape version 2.5, not working in SketchUp

Enscape Issues
1

Having some problems updating my Enscape version to the latest release. I have the 2.4.2.10 version installed, and working fine. But when I try to upgrade to 2.5 the installation proceeds fine. But when I open Sketchup, I get a notification that says Sketchup is unable to open Enscape, and asks me to make sure my .net framework is up to date ( it is ).

My only way to get back to a working version of Enscape is to Uninstall Enscape, Restart my computer, and reinstall the 2.4.2.10 version.

The 2.5 version DOES work in Revit, just not Sketchup.

Any thoughts?

2

@Gdvose , thanks a lot for your post.

In this case, what usually helps with resolving this, is to re-install SketchUp itself. Could you kindly do that and let me know in case you still experience this problem afterward?

Thank you very much in advance. :slight_smile:

3

Not working for me either. Using SU2019.

Going to have to revert to previous version.

4

@foggo , sorry to hear about that.

Have you already tried to reinstall SketchUp 2019 as well? If that doesn’t help, could you kindly send in some feedback as described here?

5

Okay, I sent feedback as you’ve suggested.

I tried reinstalling SU 2018 (mistakenly said 2019 in last post)

Still not working for me.

6

Thanks! We’ll check it out and get back to you again.