Every time I install enscape, skethup no longer works

Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hello, I tried everything, without enscape, sketchup opens, but with it, Sketchup loads infinitely when opened then stops working, :!:

I have RTX 3060 12GB so I don’t think my card is the problem.

My drivers are up to date

I use sketchup 2023 + Latest enscape

Help please

2

@Loba77 , welcome to our Forum!

Since it seems to be related or even caused by the same problem, please check out my reply here and kindly follow the steps detailed:

RE: Enscape 3.5.2+112393 loading…

Excerpt:

I’d appreciate your cooperation in order to resolve this as soon as possible. Thanks a lot in advance.

3

yes totally same with me.?

GPU : RTX 3060 12 GB

RAM : 32GB

4

Hi thanks for replie.

I tried and same result, SKETCHUP keep Freezing.

5

As per my previous reply which I’ve linked to:

"

If that makes no difference, could you please also send us your SketchUp/Enscape log files manually:

Enscape main plugin log files:

C:\Users%USERNAME%\AppData\Roaming\Enscape\Data\Logs

SketchUp plugin log files:

C:\Users%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeSketchupPlugin

"

I’d appreciate the cooperation and thanks once more in advance.