How can i fix this?

chaos cosmos browser failed to load.please try restarting its process.

Hi,

Open the windows search(Win key) and search for Stop Chaos Cosmos Browser then click on it. Wait for a few seconds while the process is being stopped. Then search again(Win key) for Start Chaos Cosmos Browser and click on it.
That should restart Cosmos and hopefully fix the issue.

I had tried it but still the same situation..

Hello,

Sorry for the delay!
Can you please share the cb,log file, and the json.config file? they are located under C:\Program Files\Common Files\ChaosGroup\ChaosCosmos
Thanks!

OK here it is.hope u guys can fix this as soon as possible thx
log.rar (15.2 KB)

Hi,

Please log in a requiest in the link below so we can arrnage remote sessoin. It seems that the issue is more complicated and I will need to further investigate.
https://support.chaos.com/hc/en-us/requests/new