How to report bugs to us

To report bugs to us, please use either of the following methods:

OR

Once again, that’s an “OR” - use the helpdesk ticketing system, OR report on the forums, not both please (which will actually only slow things down, both in terms of us being able to fix the issue, and in being able to respond to you promptly)

For more information on bug reporting, including how to make your report as useful as possible for us so that we can resolve it faster, please see:

For 3ds Max:
https://support.chaos.com/hc/en-us/articles/4649117083409

For Cinema 4D:
https://support.chaos.com/hc/en-us/articles/4648898278545

Thanks!