So I’ve been away for over a year in cloud rendering, back in my old job I used it intensely. What the hell has happened?
I just sent 130 frames to render, each frame takes 40sec on my PC to complete. I had 500 credits available. 8 out of 130 completed so job is now paused because it’s used up all 500 credits. This would have cost about 5 credits in old money.
So how do I now buy more credits to finish off the task? I don’t want a subscription.
Thanks for any helps.
Hi, Kris here, Product Manager for Cloud. We have recently transitioned to a new credit system called Chaos Credits, which can be used for both AI services and rendering.
To simplify the system, we have moved to using whole numbers, meaning the individual credit value has changed. While we no longer offer perpetual credits, we are currently developing solutions that aim to provide a similar experience to the previous system.
For our rendering users, we have introduced specific annual subscription packages of 30,000 and 60,000 credits. These are available for immediate use and expire after one year. You can view them here: Chaos Cloud – Cloud Rendering Made Simple | Chaos
We have also re-rendered all of our old sample jobs, which you can find here: Chaos Cloud | Sample Scenes. The dollar cost for these remains consistent with previous pricing.
Furthermore, by purchasing the 60,000-credit annual package, users will see a reduction of over 22% in the price per credit compared to the old system (when comparing equivalent values, as 60,000 new credits equal approximately 1,333 old credits).
We are proud to note that we have maintained our Cloud Rendering pricing since 2019.
If you encounter any issues, please open a support ticket so we can investigate your specific jobs.
We value your feedback and look forward to working with our users to ensure the best possible price-to-performance ratio. Official communications providing further details regarding the new credit system will be sent out soon.
Thank you for years of cooperation and thank you for your feedback! Please, if you have any ideas or other pain points - share them 
Am I right in saying 60,000 credits are €1,000?
yeah 990 euro
OK I get it now. But if I want to just add 200 credits to finish off a render job I have to subscribe to get the credits then cancel the subscription? I wont be using this all year round its for occasional jobs that need a bit of help with.
This new system is Ridiculous, absolute nonsense…