ies select maya crash

Hi,

Maya2014 SP2, Vray3.0 (nightly from today).

select IES light in outliner or 3D window makes maya crash. I tried with “default quality render” or “viewport 2.0”. tried it 3 times.
I have to specify that these IES lights were created with Vray2.4 (official build).

can you reproduce ?

fresh maya (maya2014 SP2, Vray3.0 build from today). create IES light → maya crash !

same with build 25515 → no crash

We couldn’t reproduce this. Can you try this on another machine and if possible - send a video clip of this happening. Maybe we’re missing something here.
Thanks in advance.

Sorry, I had to revert to Vray2.4
I’m having too much problems since I try to use Vray3.0, I need to produce. I could hardly rely on Vray3.0. Maybe it’s me and I need more time.

I’m sorry to hear that. We tried to reproduce this on a number of machines here on different Maya with different SP and a number of VRay 3.0 builds with no luck. I could add that no one else has complained about this. So any help in reproducing the issue will be helpful to us. Whenever you have more info you could share, please do.

Thanks again.

One more thing - what OS are you using?

Hi Yolov,

I’m using Windows7 Pro SP1 on all nodes. I’m sorry also to revert, but I was loosing too much time. I’m really confused also that I seem to have problems that nobody has. Usually everything was just going fine here.
Could there eventually be something with Microsoft Visual C++ ??

best,

Olivier

I don’t know, but I doubt it. Is that all that you do to make it crash - just open a fresh Maya and create a VRayIES light? I suppose you create it from Create > Lights > VRayIES?
Is VRay your default renderer? Is it set to auto-load with Maya? Is there any chance there has been some mix-up with 2.4 and 3.0 installations (where 2.4 didn’t uninstall properly and left some files behind that got reused by 3.0 - this is highly unlikely, but I’m guessing here).

As I had this problem (again, just with build from Feb 17), I worked on a complete scene. After three crashes I tried to open a new scene and create a Vray IES (as you say), and it crashed.
Yes, Vray is the default renderer. I don’t know if there could a mix up with 2.4, all I can say, after having my first problems with Vray3.0 (splotches and DR problem), I was very carefull installing and uninstalling (uninstall → restart windows → install → restart windows)

I was asking about C++ as I noticed that when I went back to Vray2.4 it was asking to repair C++ install, and I have seen that there are different versions of C++ installed (2005,2008,2010,2012,2013)

The IES crash problem is not the main reason why I came back to Vray2.4, it was just one problem on top of the others.

C++ installs shouldn’t cause problems.

ok, thanks. Good to know.

OK, I think I finally got this one, it required a bit different steps on my end but I got it.
I’m logging this to our bug tracking system and I’ll let you know when this is fixed.

In the meantime, would it be convenient if you sent me a list of your issues with V-Ray 3.0 so we can dig a bit deeper into those? Whenever you have the time, I’m at alexander.yolov@chaosgroup.com

This is fixed in the nightlies from Feb 20 (revision 25582) and later.

Thank you Alex for the notice. I will test as soon as possible.

best regards,

Olivier

As for the other issues you said you were having, have you reported them to our support? Or at least is there anything here on the forums? I’d like to take a closer look.

Hello Yolov,

Sorry for not responding earlier. I switched back to Vray2.4 just because I didn’t have more time to spend on issues.
It started with the Strange splotches problem, then the bad DR buckets. Both were resolved.
When i thought it would work, I had the IES crash problem, strange behavior of Blend material (It didn’t really blend with the injected map) and another (small) problem which I cannot remember.
I think there is nothing really huge, but I needed to keep up the production and these were just too many little things that took my time searching for workarounds. I guess it was not the right time to switch to a new version (but it’s never really the right time!).
I will try again Vray3.0 around mid-march.

thanks a lot,

Olivier

Understandable. Well, in any case, whenever you have the time, I would appreciate it if you can send a simple scene reproducing any problem you have, so that we can take care of eventual bugs.
Thanks in advance.