The issue seems to have began after upgrading to Sketchup 2023. Upon re-installing V-Ray the toolbar icons are unavailable. They are checked in the toolbar menu. I don’t have any other screens or monitors and have checked behind the SketchUp window- they are not docked or floating offscreen as far as I can tell. I can access V-Ray via the top ribbon>Extension option but this is not a great long-term solution. I have also reinstalled V-Ray twice to no avail.
I have also tried to Disable V-Ray via the Extension Manager, Restart Sketchup, and Enable V-Ray Extension again but the issue remains.
- See attached screenshot for all relevant info.
Please help! Thanks very much.
Hello @vincentj_apuzzo ,
Could you also please try the suggestion from this forum post, specifically - toggling off and back on the System > Display option “Remember window locations based on monitor connection”.
Let us know if this makes any difference.
Hello @vincentj_apuzzo ,
The menu is different not due to a single monitor being connected, but because unfortunately Windows 10 does not have this option.
I have searched for similar issues with the Toolbars and have come across several topics on SketchUp forums. There are some options that you may try - I will list them from easiest to the most time-consuming.
If none of the above helps, the last resort is to perform clean reinstallation of both V-Ray and SketchUp.
Uninstall V-Ray (here are the steps), uninstall SketchUp, and delete all the leftover SketchUp folders including the hidden ones (if not sure how to locate these - contact Trimble support for more information; this step is very important and if not performed correctly- the issues persist), reboot the machine.
Then install the latest SketchUp and latest V-Ray again and check for the Toolbars.
