black window - online
https://api2.enscape3d.com/v1/view/2bc9b048-5989-4c7c-9c2a-2ce0a6361757
black window - online
https://api2.enscape3d.com/v1/view/2bc9b048-5989-4c7c-9c2a-2ce0a6361757
I can’t see anything:/
@inflancka19 , we’re aware of this behavior - and are working under pressure to resolve this as quickly as possible. I’ll post an update here once it’s fixed!
@inflancka19 , already got an update:
I’ll pitch in to follow this thread. Same issue, regardless of visual settings. Clients report just seeing a black screen, occasionally displaying a sun.
Can confirm this is also an issue when I roll back to v2.9.1 +34079
Same issues when opening with Edge browser on PC as well as Chrome on both PC and Mac.
Cheers,
KevinRBD
Just in case you just missed my post, above I linked a thread in which 2 workarounds are listed - let me know if that doesn’t help! As mentioned in the thread itself, this should also be resolved later today. ![]()