@macarena , welcome to our Forum and thanks for the report.
I’m afraid in this case your machine may not meet our system requirements? Please kindly check if that may the case based on them here:
https://learn.enscape3d.com/blog/knowledgebase/system-requirements/
In case your machine does meet them, please also submit us a feedback report with log files as we detail here so that we can investigate further. Otherwise we can only reccomend upgrading/replacing your machine, and just in case you need any recommendations based on any budget you may have let me know!
Thanks once more in advance.
Hello Demian, thanks for answer me .
My laptop features are:
Lenovo Yoga
Procesador 11th Gen Intel(R) Core™ i7-1185G7 @ 3.00GHz 3.00 GHz
RAM instalada 16,0 GB (15,6 GB usable)
Tipo de sistema Sistema operativo de 64 bits, procesador basado en x64
Lápiz y entrada táctil Compatibilidad del lápiz y la función táctil con 10 puntos táctiles
It should be highly capable enough.
Thanks in advantage
I’m afraid since Enscape is a real-time rendering plugin it also requires a dedicated graphics card that is capable of displaying your scene fluently - In your case it’s only a CPU with on-board graphics, which we do not support given the insufficient performance.
Just so you’re aware, a CPU based plugin which we also offer that could be used with your current machine would be V-Ray, but there is no real-time navigation like in Enscape nor does it only take a few seconds until a rendering is taken alongside other differences.
To highlight some of the recommended graphics cards from our system requirements:
In that case let me know if any other questions come up or if you like me to detail any of these subjects further!
