I am unable to use the Asset Library. I have followed all the instructions on the official website regarding(ex. https://learn.enscape3d.com/blog/knowledgebase/proxy_firewall/)
proxy and firewall settings and have done everything I can, but the issue remains unresolved.
The support team has only told me that it seems to be a proxy or firewall issue and that I should resolve it on my own.
I have been struggling with this problem for several months now. I have an important project coming up, and I am desperate for a solution. Please, I sincerely ask for your help.