Hi! We’re having trouble with a V-Ray installation that can’t be loaded. If my collegue reboots his computer, V-Ray can’t be found and has to be manually installed. If we go into the Plug-in Manager, he can check “Auto load”, but nothing happens if he tries to check “Loaded”. It just stays uncheck…

What OS and what version of V-Ray are you running?

Windows 7 with V-Ray 2.30.01. We have identical machines and it works like a charm on mine.

We’ve tried re-installing both Maya and V-Ray now, but no change. We’ve turned off UAC completely. We’ve tried loading the plugin manually. The error message we recieve is: // Error: line 1: The specified module could not be found. (vrayformaya)

Were there any errors during the vray uninstall/(re)install process? Has the same build worked without those problems before? Do you have more than one maya installed on the same machine and are there more than one windows users on it?

[image] Long "Open File" time ... Were there any errors during the vray uninstall/(re)install process? Has the same build worked without those problems before? Do you have more than one maya installed on the same machine and are there more than one windows users on it? No errors. My collegue h…

Ok, a few more questions: - what is the Maya version? - what is your vray license (dongled locally or via a network machine) Would it be possible to send an email to our vraymaya@chaosgroup.com to discuss maybe setting a remote session so we can dig into this? And another thing that came to mind…

- Maya 2013. We will try the latest service pack. - Network A remote session would be a great idea I think. I’ll talk to him when he gets back. We did try out mental core earlier (before finally switching to V-Ray) and it wouldn’t surprise me if it did something bad to his files =) He did howeve…

are you running maya 2013 or 2013.5 and vray accordingly? also edit the mod filr and make sure it points to where you need it and lastly, go to users and delete the maya 2013 user profile and see if that helps.

[image] Doe's the bug report tool work? are you running maya 2013 or 2013.5 and vray accordingly? also edit the mod filr and make sure it points to where you need it and lastly, go to users and delete the maya 2013 user profile and see if that helps. Would you care to elaborate on “delete the …

V-Ray can't be loaded until manually re-installed every time.

V-Ray for Maya V-Ray for Maya :: Issues

Undersky April 22, 2013, 3:46pm 12

I think this is resolved now. We got some remote help from the Chaosgroup support. Thanks for all the tips!

Who can get this UNIVERSAL 2.4 LWF scene down to 5min render?

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V-Ray can't be loaded until manually re-installed every time.

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