Video export error and looks like flakes

Hi,

Im encountering an error while exporting videos which it always finishes exporting but once the video is done, the video looks like this. any insights?

Hey @boereod , thanks a lot for your report! :slight_smile:

First off, could you kindly open the exported video(s) with a different video player? This may very well be a codec/player issue not directly related to Enscape. :slight_smile:

If this behavior is persisting in multiple media players, you can install the following media player codec pack which you can acquire from here. Afterward, please have a look if this issue is still persisting.

I’m looking forward to your response, thank you in advance!

We have also experienced this error.

We inadvertently left the capture setting on a custom ratio (the one we use for still images). The problem seemed to sort itself when set the video capture back to one of the standard video settings and re-rendered. might be worth double checking your capture settings.

It would be handy to have separate still and walk through settings, to avoid this.

That should not happen. Have you also tried a different media player? Could you install the codec pack as well to see if that helps, and if not, could you let me know with which capture tab settings this issue is persisting so that I can try to reproduce this myself? Alternatively, you can also gladly send me a video with which you experience this behavior, if installing the codecs or using another media player doesn’t help what so ever.