Just installed the latest vray SR1 build 01.00.70 using it with sketchup 6 build 6.4.112 and when opening an existing model file it will crash out with a bugsplat and microsoft runtime C++ error - application cannot continue. Windows is fully up to date and all device drivers are current (specifically video drivers - it is not this).
I have administrator privileges on my pc which is a dual core HPxw8600 workstation running Vista x64 with 8gb RAM.
If I completely uninstall vray sketchup works fine, which considering we have just bought a licence with a view to rolling it out across the network, is not endearing it to my boss.
Re: Vray SR1 crashes when opening an existing SU file
I had the same problem with the RC2 but now SR1 opens existing large SU files fine (with updating all materials and all) but when i hit render nothing happens…
(sorry for hijacking ur thread but i feel ur frustration)
Re: Vray SR1 crashes when opening an existing SU file
Was this on a vista x64 system ? I am thinking of installing v4su on one of the XP x32 systems here to see if I can replicate it and rule out vista as a potential problem.
Re: Vray SR1 crashes when opening an existing SU file
I thought of that. It is not only this model although it would appear to be linked to filesize (this model is about 25mb) and primarily made from components all modelled in-house. Smaller models (including the inserted component files) seem to open fine. I will re build the model from the individual components and see if this does the trick - may just be some corruption somewhere during the vray “upgrade” of materials.
The wierd thing is that if I start a new file and import this model in as a component everything is fine until I save it. It will save fine but then will crash when I try to open it again.
Re: Vray SR1 crashes when opening an existing SU file
Randompenguin & Free Agent- Please send go to our support page and fill out a support ticket about these issues. It would be nice to be able to look at this scene as well. Could you possibly upload the scene to a company/personal server, or maybe a site such as www.mediafire.com and then include a link to that file in your support ticket?
Re: Vray SR1 crashes when opening an existing SU file
Mine is crashing on material assignment. The simplest scene with on cube, first bucket tool click- and crash without autosave. @Biebel: VfSU 1 SP1SP1 ASAP would be nice )
Re: Vray SR1 crashes when opening an existing SU file
I hope the bugs can be solved soon so I can purchase the product.
The impression the product makes to me currently:
1. Quality of the engine itself: superb (from the beginning it has been)
2. Workflow: Tedious at first but latest releases improved things considerably!
I love the way the material editor works now :).
3. Bugs and stability: it would be lovely if this would be fixed in consecutive updates.
Re: Vray SR1 crashes when opening an existing SU file
perhaps its sketchups fault… with their wonky geometry/programing and whotnot
this really is an amazing product, and the more we love it, the more frustrated we get when it doesnt work the way we want it to/the way its supposed to…
Re: Vray SR1 crashes when opening an existing SU file
I also had the crash on opening an old file - it was a 70 Mb RC2 file so maybe that was the problem. However I imported it into a new file and it seems fine now.
It does seems like the auto linking of materials has slowed down the materials handling, put the payoff is that it is set up for you, saving time.
A number of old bugs have been fixed, which is great (just as we got used to working around them!!), and I am sure there will be new bugs emerge as we use the new release, but hey, just look at the results people are producing - stunning.
I thing we have here a great community working together so the product can only get better and better.
Re: Vray SR1 crashes when opening an existing SU file
David,
I agree. The Service release is an improvement when compared to the first release.
The way the materials appear automatically in the Vray material editor is very good.
I don’t mind the two extra seconds of waiting as I know the workflow gets faster now setting up materials.
And yes, new things… new bugs.
It’s reassuring Asgvis is letting out updates quicker to fix things.
Hopefully it’s going to be stable soon and the distorted texture bug gets resolved.
Re: Vray SR1 crashes when opening an existing SU file
Finally someone realizes that we simply have to work with what is given to us ;D
@rv1974 and artchung
This bug is unfortunately something that is happening through SketchUp, and therefore we’ve been able to retrieve very little information about what is causing it or how to fix it. It is highly recommended to upgrade to SketchUp version 6.4.112 as this has relieved the problem in several cases. If you would also please fill out a support ticket and send us any information you can about your crash it would help us a lot. Thanks for your patience.
Re: Vray SR1 crashes when opening an existing SU file
Unfortunately, we don’t really have a lot of “inside” information from SketchUp, so a SketchUp bug report (if it had anything even remotely useful), would maybe have some sort of message like “a plugin crashed the program” Well, it would be more likely that the message would be more cryptic and have completely undocumented error numbers and other rubbish that doesn’t make any sense at all. (SketchUp loves to give cryptic and useless error messages)
Well, it would be more likely that the message would be more cryptic and have completely undocumented error numbers and other rubbish that doesn’t make any sense at all. (SketchUp loves to give cryptic and useless error messages)