We have a floating license of Enscape. I am the main user of Enscape, but sometimes one of my colleges is trying it as well.
The problem is that my colleges are scattered over Europe and not always in the office. So i can’t give a shout out who is using the license.
Isn’t it possible to just report who is using the license in the screen, no slot available.. used by…
makes things a lot easier.
Also would be nice if the person with admin enscape account can ‘kick’ people off.
@immarkkim , that would already be a great solution
@arno_delange and @immarkkim , thanks a lot for your posts. Both has been requested before, and there are feature request filed for both topics to which I’ll add your upvotes. Thanks again for the feedback!
@Demian_Gutberlet This issue has been flagged many years ago, its really annoying that this is not resolved.
This feature is much more important than any graphic improvement. My users cannot understand how it is possible that such a major problem has not yet been resolved despite being flagged so long ago by so many people.
I’d like to add, this causes problems pretty much on a daily basis.
Had plenty of problems with the licenses last week. Perhaps if I post in here every time it causes a problem, it ill show Enscape the need for this?
Users are running around to see who is the person using the license.
@SamuelAB , you are aware though that you can also always log into your Enscape Account to see who is using the license, who had been using the license and so on? In this case you could always simply see which user on which machine is using Enscape and just close Enscape accordingly on these machines if necessary.
If you were not aware of that (then my apologies for not mentioning earlier!) let me know and I’ll give you the instructions. In that case also kindly send me the e-mail which was used to purchase Enscape so that I can look up your account. 
it’s good to get people out of their seats once in a while - but in the meantime have you considered email/ims?
@Demian_Gutberlet I do have access to that interface, but that is an admin interface. We do not want to give our users access to the interface that gives them the code and the ability to order more licenses or mess with credit card information. We also do not want to have a universal password shared for the whole office.
It`s not reasonable to expect that we will share the access to a admin login so that users can verify who is using the licence. When you open Enscape and it tells you the license is being used, that is where it should tell you who is using it. Either that or create another login type that is only used to check this information, but I think that would be a pretty terrible UX decision.
@snowyweston We have 250 employees. I`ve worked in an office where people send mass emails every time they need the Enscape license and it is annoying to most and pretty pathetic.
The bottom line is we have known the solution to this problem for years: Just tell us who is using the license in Enscape directly.
The only reason I can think of not doing this is to frustrate users into buying more licences. Either that or just bad UX understanding.
Sorry if I sound annoyed, this is just a continuous every day problem with a simple solution that has not been implemented in years.
Thank you. I’ll forward this additional feedback as well - I’m not able to give you any ETA yet regarding when this will be implemented though I’m afraid.
+1 on this request
In Revit, I have the ability to send a request to a user so they can synchronize and relinquish borrowed elements. If Enscape is smart enough to recognize the network license is in use, perhaps there could be a request access button that notifies the current user that another user is trying to access. On the programming difficulty scale, I don’t think this should be too hard to implement.
In the event that the license is tied up in the nether, a simple console allowing you to manually release seats would really take the program to the next level, and make my daily life easier from a software management perspective.
Thank you - I’ll forward your feedback.
+1 on this request.
Additionally it would be fantastic if an automatic license time-out could be implemented fro floating licenses. Unfortunately users don’t always close the Enscape window when done with the program, so it sits idle tying up a license. Our Revit network licenses are automatically released after 30 minutes of idleness, so one option would be to tie the Enscape license to that.
Forwarded, thanks a lot and welcome to our forum as well!
oke we can see now who is using the license.. but we still can;t kick them out.
At the moment i need to use the license but someone is using it and she is enjoying her evening not being in the office.
i can;'t kick her out of the license
You could accidentally power off her workstation.. Or have IT taskkill her Enscape process. But I agree that there should be a way to close out a license from within the web console.