Upload issues and disappearing geo

[thexdan]

Hi there, still running some test renders.

So i have been having some issues with the last uploads:

I have had disappearing geo on some frames, as if the caching was corrupted. The frames render locally correctly.

Preparation time is about 17 seconds a frame before upload - may I ask what it is doing in that time and if there is a way to optimize (especially if the scene has only changed slightlly from# last uploads)?

There is no way to interupt the scene prepartation process once initiated, pressing escape does not stop it.

Uploading from Houdini 18.566 on Windows 10 (latest Vray Next build).

[vladie]

Hi thexdan ,

Sorry for the late reply. I have couple of requests for you which will help us investigate the issue:
1. Can you please send us the Chaos Cloud client app logs located here: %appdata%\Chaos Group\vcloud\client\log ? You can paste this address in the Win Explorer address bar and it will open the location.
2. Can you please share the Houdini scene with me and let me know which geo and in which frame it is missing?
You can share both in a direct message to me here in the forum or at an email. Please let me know which one you prefer.

With respect to the preparation process, most probably this is the export process when the V-Ray Exporter prepares and exports the scene to a vrscene file. It is stored in a temp folder from which the client app picks it up and analyze it before uploading to the cloud. If you send us the scene, we'll be able to check the scene and whether our process is slow or the scene can be optimized.

Thanks,
Vladie

[thexdan]

Thanks for looking into this Vlaide, I will send you an email with a gdrive link as the scene file is quite large. Interestingly other scenes using the same package and ROPs just with different anim and layout do not seem to have issues and process almost instantly - this scene took 43 minutes to process and the render failed aas well as having bad frames. But not entirely sure what it is that Chaos Cloud doesn't like.

Cheers,

Daniel