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  • New Cloud submit app - stalling Maya

    After updating client app 1.21.3 for Windows x64 Mon Apr 03 2023

    I can not longer submit jobs from Maya vray shelf.
    Writing scene to VRscene file now stops at 99%​ followed by Maya just stalling and never completing job.

    Does it also default to AppData folder?​​​​​​​


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  • #2
    PS using the Nightly install of VRay from 5th.
    Uploading the VRscene works fine via the cmd cloud exe

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    • #3
      OK it finally resolved after an hour of leaving it but the VRscene file was 85GB upload for a single scene, so had to cancel that.
      Saving the scene out to local folder was only 49Mb. I'll keep playing around.

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      • #4
        When you are "saving the scene out to local folder" what do you mean? Saving (exporting) it as a `.vrscene` or saving it as a Maya scene?

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        • #5
          Saving a VRscene to local project takes about 3 sec to save but the shelf submit to cloud button takes over 2 hours.
          Also the size is incredible when it did complete, there is no animation in scene just single render.
          VRscene size when saved out was 49MB.

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          I have uninstalled VRay as I was testing the new scatter and it seems the submit was broken with this release. installing the stable release - 60003 does fix the issue so all good now.

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          • #6
            Thank you for the heads up anyway. I will find someone who could dig deeper on that so that we know this bug does not get released in stable at some point.

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            • #7
              Hi stezza
              Is there anything specific in the scene you're exporting? Does it happen with simple scenes as well(e.g. a cube and a light)? Can you please send over a scene you're experiencing this problem with so we can have a look?
              Petya Georgieva
              Product Specialist
              V-Ray for Maya

              www.chaos.com

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              • #8
                Hi folks.
                I'm still getting this issue of submitting to the cloud via Maya shelf - but only on scenes that I have worked on for sometime. I cant pin point to a particular part of the scene that is causing this. This happens to all vray builds that have scatter, including the latest stable version, build without scatter seem fine.
                I not using any scatter in my scenes.
                If I send to cloud via shelf button the "writing vrscene file" takes about 2 hours and is massive in size even for a spinning cube over 100 frames, like 86GB once complete but the saved vrscene file is only 2MB!

                I can manually send the vrscene to cloud and this is fine.
                I can send you a scene if you like but cant be shared public.

                VRay installer vray_adv_60004_maya2023_x64_32054 WORKS fine

                These do not work sending to cloud
                vray_adv_61000_maya2023_x64_32053
                vray_adv_61010_maya2023_x64_32052
                Last edited by stezza; 27-04-2023, 08:09 AM.

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                • #9
                  Hi, could you send us a scene that reproduces the issue trough the support contact form for review? Please add a link to this thread in your e-mail.
                  Vladimir Krastev | chaos.com
                  Chaos Support Representative | contact us

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