Code 43 on both my new 2080 Ti’s

[danio]

Hello all,

I just installed my two new 2080 Ti’s alongside my 1080 Ti which drives my display. The 2080’s are just for Vray GPU and don’t have a display connected to them.

I installed the latest Creative drivers (419.67) and although the cards are now recognized they are listed as disabled due to code 43 (Windows 10). After a lot of googling it seems this can be caused by many things including a faulty card. I just would be amazed if both were bad. Lights and fans turn on but VRay doesn’t list them and Device Manager has that error code.

My x399 Taichi bios is up to date. I’ve tried one 2080 at a time. I’ve rebooted, reinstalled, re-seated etc. I also have the 2080 in what I know to be a working PCI slot.

My PSU is a 1200w Seasonic Prime and I have single run PCI-E power cables to each plug (no splitting).

Anyone have any ideas? Next step for me is returning to reseller...

Thanks!
Daniel

[super gnu]

could it be the fact they are not connected to displays? you could buy/make some dummy plugs..

[danio]

could it be the fact they are not connected to displays? you could buy/make some dummy plugs..

Thanks for the suggestion but unfortunately no. In fact the one card I tested with the display plugged into it at boot didn’t even show the Bios posting. Couple of bad cards I’m thinking...

[psanitra]

danio , would you mind sharing what brand are your cards? i`m looking to update my 1080ti too and use x999 platform too, just want to avoid potential issues...

btw, do you have other PC around, with different OS you can try cards there maybe? just to rule out it`s not OS/mobo related..

thank you

[danio]

Hi Peter,

They are Asus Turbo blower models. One caveat is I bought these from Amazon Warehouse meaning they had been returned within 30 days I believe, but tested/Amazon certified. I actually thought that this would both save me money and increase my odds of a working card (since it had been tested) but it appears I was perhaps wrong

Good thought about trying another computer. I’m going to stick it in my old Dual Xeon system here in a few minutes and I’ll update. We’ll see...it’s Windows 10 but a totally different build otherwise.

[Muhammed_Hamed]

Your windows 10 needs to be on version 1809 for the new Nvidia drivers. See how it goes on the other machine, then we take it from there
I don't think the cards are faulty, it is windows 10 issue most likely

[danio]

Your windows 10 needs to be on version 1809 for the new Nvidia drivers. See how it goes on the other machine, then we take it from there
I don't think the cards are faulty, it is windows 10 issue most likely

Oh ok! Interesting, my windows Version says 1803. Thanks for the heads up, I'll see what I can figure out...
Daniel

EDIT: The other machine boots fine with one of the cards and sees it as a basic VGA adapter. I haven't had a chance to install nVidia drivers yet but I'm almost tempted to see if I can get the 1809 update and switch back to attempting a boot on my primary machine.

EDIT 2: I’m on 1809 now with the latest creative drivers and it is still throwing code 43 unfortunately. Darn.

EDIT 3: I flashed my bios to the latest and no luck. I removed my 1080 Ti and voila, it posted like my other machine, so that explains why the other machine booted...it didn’t have a 1080 in it. But upon clean installing drivers I get a Code 43 again with a single 2080 Ti installed. This particular card I’m testing won’t go above 800x600 and gives me weird colored artifacts on the bios screen...distorted, colored blocks. HWMonitor won’t recongize it, etc.

EDIT 4: nVidia's support page for Code 43 indicates it may just be a simple hardware failure (step 5 in the following link). Tempted to return these two guys and order new cards one at a time....https://nvidia.custhelp.com/app/answ...5/kw/code%2043

[danio]

I just wanted to update this for the sake of posterity. I returned both cards to Amazon Warehouse and ordered a single 'New' card from Amazon. I popped it in and it works like a charm. No hiccups, no Code 43 and so far I'm impressed with the Asus build. My VRay Next trial expired but I tested it with FStorm and it runs like a champ and doesn't go above 62C so far. So relieved to have this issue behind me. I plan on ordering a second 'New' card and going from there.

Long story short, it looks like the cards were defective after all...which is probably why they were returned to Amazon in the first place!

EDIT: In combination with my 1080 Ti I score 0:32 on the VRayBench for GPU. I don't think there's any way to only test one card at a time...?

[Muhammed_Hamed]

good score!
what are the chances of getting 2 faulty cards, how unlucky
Glad you are all set now and your new card is working nicely
If your Next trial ends, you can Email support and explain the situation with your cards, they will give an extension to your trial

[danio]

That’s a good idea, I’ll email chaos group and beg for another month. And yes, the odds seem astronomical unless you consider the pool I was drawing from which is returned cards. Amazon claims they test, but to what level who knows. The RGB lit up and it drove a basic low res display so that probably sufficed for them.

Just ordered another, looking forward to more speed! Hopefully my 1200w PSU keeps up, considering switching over to 220V because it is available but then that means a new UPS...

[danio]

Just got my second 2080 Ti and it, too, works flawlessly. In combination with my old 1080 Ti I'm now at 19 seconds on my VRay Bench...

[Muhammed_Hamed]

danio Congrats!
Cool setup this is
with 7x 1080tis I get 20 seconds on Vray benhcmark, rendering is fast enough that not all GPUs get fully engaged, which is probably the case with you
Use Octane bench and compare your scores with other people, it takes longer(better for mulitple GPUs) and it has multiple scenes

Best,
Muhammed

[danio]

Muhammed_Hamed Thank you! I notice one 2080 Ti card is running a little hotter than the other by 10C or more. My guess is it’s either got less adequate thermal paste distribution or it’s the one in between the other two cards (most likely). Either way I intend to try a custom fan curve with MSI afterburner (unless you recommend another software?)

Also my UPS is beeping during rendering with all 3 cards so I may need to upgrade, it’s rated to 900 W and I was hitting 990. Seriously considering a move to 220V if I can find a good UPS for that voltage that isn’t crazy expensive. It wouldn’t help with the wattage but it would keep me from blowing the circuit breaker, hehe...

I’ll try out Octane Bench and post back...

[Muhammed_Hamed]

Hi Danio!
Your setup is looking very good
It is normal that one card runs hotter than the other one or 2, this has nothing to do with thermal paste really
It is just that one card has access to more fresh air than the other two, which is totally fine. Anything below 80 degrees should work nicely
MSI afterburner is the best tool to use for OC or controlling fan curves, don't use anything else
If you don't mind extra noise, edit the curve so that the fans run at 70 percent at 70 degrees, but again anything below 80 degrees is totally fine
For NVlink to work you will need dummy Display port to connect to one of your 2080tis, keep all your other monitors connected to the 1080ti,

Cheers!

[Muhammed_Hamed]

About Power supply, if you have a 2990wx you need 1200 Watts at least for this setup
And 1100 Watts for i9s or other threadrippers, so that there is plenty of room for OC if you needed to at any point.
It is not safe running all 3 cards + CPU now on your current 900 Watts, maybe remove one card until you get another power supply, or don't stress all of them
it is not healthy for your GPUs