Job gone bad!

[glorybound]

aren't they all famous? In their own eyes

[PIXELBOX_SRO]

o lot of them seem to be very conceited...usually the ones that arent very artisticly based
having said this, i dont want to insult any architect on this forum

oh well...hopefully this thread calmed you down a bit Bobby ....we all have our personal stories.

coudl be one funny book if we all put them together

[dlparisi]

My personal pet peeve from architects is when there's a lot of trees or landscaping in front of the building and they complain you can't see the building. OK, I get that you want to see the building but don't complain that the trees don't look natural because you made me thin them out/make them transparent/make them taller than they should be/etc/etc!

[Da_elf]

i hate the "why cant we see inside the windows" on exterior shots. and when i explain about photography and realism i get "well your doing it in your computer so can you fix that for us" then to be ended off with (after all the work) "that doesnt look real. can you make it look more real?"

[plastic_]

Funny that we all have the same issues with clients. I get the trees and glass reflections thing all the time, almost on every job.
I understand the trees-in-front-if-building dilemma, but what's wrong with glass reflections? Why the hate?

[JeffG2]

Bobby, your letter does sound overly apologetic.

I would just send him a timeline with the critical items listed in red (missed deadlines, when renders were sent etc.) and let him figure it out for himself.

If he can't, then it wouldn't be a profitable relationship for you.

[MoonDoggie]

/agree with JeffG2

[glorybound]

I got an e-mail today, with no mention of missed deadline, and direction to move forward. I think he probably had the weekend to think it over . He did send a markup with colors, like "this is red and this is blue", so I asked for clarification before I proceed. How many shades of red are there?

[dlparisi]

I got an e-mail today, with no mention of missed deadline, and direction to move forward. I think he probably had the weekend to think it over . He did send a markup with colors, like "this is red and this is blue", so I asked for clarification before I proceed. How many shades of red are there?

I think there's six. However this does not include scarlet, ruby or vermillion - in which case there are 12. This total however does not include orange which can either be classified as a red or a yellow depending on one of it's 21 hues...

Get a pantone color.

[glorybound]

Actually, I did request an RGB or pantone. Why would you recommend a pantone?

[beestee]

That is a tough situation. It sounds like you need a written agreement on what information is required before beginning the project, and if changes will be accepted mid-process when faced with a strict deadline.

I have gotten to where I will request photographic reference for situations where opinions may vary...but this does require timely communication from the client side when you are facing a strict deadline.

Another tip when faced with this type of situation is to consider what can be done quickly with Photoshop.

They might turn out to be a good client, they just don't know how to work with you yet.

[Da_elf]

http://www.crayola.com/colorcensus/h...tion_index.cfm
type in red hehehhehe

[glorybound]

brother.... I just got an email and he wants a final by first thing Wednesday. Do I commit, but with a warning that it might not be possible? The landscape scares me, it literally has thousands of shrubs and trees, but I guess it is possible. The render time might be 8 hours, so I would have to hit render late tomorrow night and rush some post in the morning.

[stevesideas]

I have to agree with the comment about accepting responsibility to some degree. It doesn't sound like it was anything you did at all. I would say that your side of things was done and it was down to miscommunication at the other end that let the client down. I would agree with another comment about making sure emails are sent to cover your arse. Anything done over the phone can be denied or forgotten about. Anything via email is always a documentation to what actually happened and can prove invaluable in defending your position (which is really what you are having to do at the moment). I think I would definitely stand my ground in a diplomatic way and make sure that I don't use words like blame or fault but make sure your are straight and to the point about what you did and when you did them. I hope you get this resolved

You made a couple mistakes here, if you don't get the information on time you have to send emails saying that and of course saying that it will affect the schedule and the final delivery to have record of their mistakes.
2nd huge mistake was the "appologie" because you are accepting in some degree that was your fault and it wasn't.(I kind understand that because your are "Minnesotan nice")...but I never got to this point because I send emails very often alerting the clients that if I don't have the information on time they won't have what they want on time....and even if I got the info late I still send emails saying " Do you still want the renderings? because it will be imposible to have them done for that day...at the end, they always move the deadline and iI receive "appologies" from them for all the problems.
Maybe He is accting to pay less money or don't pay at all.

Fernando

[dlparisi]

Actually, I did request an RGB or pantone. Why would you recommend a pantone?

...because I was too lazy to type "or an RGB".