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Autodesk charge additional fees for late subscription ???!!

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  • Autodesk charge additional fees for late subscription ???!!

    I've just updated my subscription to 3dsmax and been told by my reseller that I get a penalty of £60+vat because of late subscription. Has anyone else experienced this ? This apparently comes direct from Autodesk and not the reseller. I find it a damn cheek that they do this...feel like I'm being treated like a child and being told off. I have been a loyal customer over many years ! I think the fact that many of us purchase the software and subscriptions and have to put up with many bugs and a fairly long wait before the new software can even be integrated within the work pipeline makes this a real turn off when it comes to purchasing Autodesk products in the future. You wouldn't see Pixologic doing something like this. They know how to treat their customers and they certainly aren't money grabbing gits as Autodesk appear to be !
    Regards

    Steve

    My Portfolio

  • #2
    yes I'ts been like that since the start of subscription. It suck's but they do it to stop people from paying say every 18 months instead of 12. Over a couple of years it adds up and it would mean that you cheated the system. That's why they charge penalty. But if you're late by maybe a month or so, then yes rediculous that you have to pay penalty
    Kind Regards,
    Morne

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    • #3
      It was about a month and a half I was late by..I've requested a waver and waiting to hear back.
      Regards

      Steve

      My Portfolio

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      • #4
        we just renewed our subscription for three years... ouch! $40.000.00 ... and people want to charge $200.0 for a renderings!!?
        Originally posted by stevesideas View Post
        It was about a month and a half I was late by..I've requested a waver and waiting to hear back.
        Bobby Parker
        www.bobby-parker.com
        e-mail: info@bobby-parker.com
        phone: 2188206812

        My current hardware setup:
        • Ryzen 9 5900x CPU
        • 128gb Vengeance RGB Pro RAM
        • NVIDIA GeForce RTX 4090 X2
        • ​Windows 11 Pro

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        • #5
          is that $4000 ? Im assuming its not $40,000 ? heh
          Regards

          Steve

          My Portfolio

          Comment


          • #6
            Originally posted by glorybound View Post
            we just renewed our subscription for three years... ouch! $40.000.00
            I think my head would fall off if I had to foot that bill. How many seats do you have?
            MDI Digital
            moonjam

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            • #7
              ah, it is 40,000...I should have guessed you had more than one employee. I don't think that makes my complaint any less valid though.
              Regards

              Steve

              My Portfolio

              Comment


              • #8
                We have 12 seats of Revit Architecture, 3 seats of NavisWorks, 3 seats of Quantity TakeOff, and 3 seats of 3DS MAX. So, we use the other software for construction documents, project management, and estimating.

                Originally posted by AJ Jefferies View Post
                I think my head would fall off if I had to foot that bill. How many seats do you have?
                Bobby Parker
                www.bobby-parker.com
                e-mail: info@bobby-parker.com
                phone: 2188206812

                My current hardware setup:
                • Ryzen 9 5900x CPU
                • 128gb Vengeance RGB Pro RAM
                • NVIDIA GeForce RTX 4090 X2
                • ​Windows 11 Pro

                Comment


                • #9
                  So. I think you would have to do about 15 $200.00 renders to justify annual subscriptions for three seats of 3DS MAX. This doesn't, of course, include plug-ins like V-Ray, hardware, infrastructure, and the initial investment. It would take 3 years to pay off your initial investment if you were charging $200.00 per still.
                  Bobby Parker
                  www.bobby-parker.com
                  e-mail: info@bobby-parker.com
                  phone: 2188206812

                  My current hardware setup:
                  • Ryzen 9 5900x CPU
                  • 128gb Vengeance RGB Pro RAM
                  • NVIDIA GeForce RTX 4090 X2
                  • ​Windows 11 Pro

                  Comment


                  • #10
                    Originally posted by glorybound View Post
                    So. I think you would have to do about 15 $200.00 renders to justify annual subscriptions for three seats of 3DS MAX. This doesn't, of course, include plug-ins like V-Ray, hardware, infrastructure, and the initial investment. It would take 3 years to pay off your initial investment if you were charging $200.00 per still.
                    I think your figures are a little off there... It's $495 USD per annual subscription for 3ds Max, so you would actually have to do 7.4 x '$200.00 renders' to cover the cost of three seats. Or another way to look at is that each seat would need to produce 2.4 '$200 renders' per year to cover their own cost.
                    MDI Digital
                    moonjam

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                    • #11
                      And our office wont even bill out for renderings so its part of our overall services. So sad.

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                      • #12
                        Originally posted by glorybound View Post
                        So. I think you would have to do about 15 $200.00 renders to justify annual subscriptions for three seats of 3DS MAX. This doesn't, of course, include plug-ins like V-Ray, hardware, infrastructure, and the initial investment. It would take 3 years to pay off your initial investment if you were charging $200.00 per still.
                        I dont think the people charging $200 a still are totally legit... most freelancers and studios aim to charge 20x that.

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                        • #13
                          Originally posted by cubiclegangster View Post
                          I dont think the people charging $200 a still are totally legit... most freelancers and studios aim to charge 20x that.
                          unless you live in your mom basement, use illegal software, and do poor work, you couldn't do it. My premise is, people use their free time to do nice work for a portfolio, and place low value on what they do to get work. They'll quickly find out that a, "for fun project", isn't anything like a real project. I have some clients that are easy to work with, but others are not so easy to work with. It's easy to be your own boss on your own fictitious projects.
                          Bobby Parker
                          www.bobby-parker.com
                          e-mail: info@bobby-parker.com
                          phone: 2188206812

                          My current hardware setup:
                          • Ryzen 9 5900x CPU
                          • 128gb Vengeance RGB Pro RAM
                          • NVIDIA GeForce RTX 4090 X2
                          • ​Windows 11 Pro

                          Comment


                          • #14
                            Originally posted by Sawyer View Post
                            And our office wont even bill out for renderings so its part of our overall services. So sad.
                            TELL ME ABOUT IT!!!!! How are we suppose to then justify ANY upgrades or extra plugins???
                            Kind Regards,
                            Morne

                            Comment


                            • #15
                              Originally posted by AJ Jefferies View Post
                              I think your figures are a little off there... It's $495 USD per annual subscription for 3ds Max, so you would actually have to do 7.4 x '$200.00 renders' to cover the cost of three seats. Or another way to look at is that each seat would need to produce 2.4 '$200 renders' per year to cover their own cost.
                              And dont forget, you still have to pay the salaries for the people in those 3 seats, electricity, incurance, etc etc
                              Kind Regards,
                              Morne

                              Comment

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