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  • #16
    Originally posted by OPEN_RANGE View Post
    I have switched to Direct3D 9. I haven't been using for very long this morning but so far no freeze up. I am experiencing the disappearing geometry which is a new problem and not good. But I will trade that for the ever repeating demonic freeze ups. sheeeesh!

    >>I did get an email notice of your reply<<
    Rolling back the driver worked for me. There as another post that I started that lists two drivers that worked for people.
    Bobby Parker
    www.bobby-parker.com
    e-mail: info@bobby-parker.com
    phone: 2188206812

    My current hardware setup:
    • Ryzen 9 5900x CPU
    • 128gb Vengeance RGB Pro RAM
    • NVIDIA GeForce RTX 4090
    • ​Windows 11 Pro

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    • #17
      I am using max 2018 and previously 2017. Now that I have just his morning switched to Direct3D 9 I have experienced parts of my model, parts of repeated railings, disappeared from the view. This is true in wireframe and shaded. After mucking around and using edged faces and hacking away at different display modes they re-appeared. So, still to early in my usage to really have a solid repeatable experience to report. This was not happening previously but it's a relatively small price to pay to avoid the hellish freeze ups. So far no freeze up this morning.

      do you know - in the viewport menu>materials there are those choices of shaded with maps, shaded without maps, realistic with/without. None of them ever appear with check marks, so how do you know which is selected?

      >>did not get email notice of your reply this time<<
      Last edited by OPEN_RANGE; 29-06-2017, 09:19 AM.
      mark f.
      openrangeimaging.com

      Max 2025.2 | Vray 6 update 2.1 | Win 10

      Core i7 6950 | GeForce RTX 2060 | 64 G RAM

      Comment


      • #18
        Bobby, I think I may have linked to that post you started further up in this topic?

        by rolling back the driver do you mean you changed driver but are still using Direct3D 11 ?

        >>did not receive notice of your reply<<
        Last edited by OPEN_RANGE; 29-06-2017, 09:20 AM.
        mark f.
        openrangeimaging.com

        Max 2025.2 | Vray 6 update 2.1 | Win 10

        Core i7 6950 | GeForce RTX 2060 | 64 G RAM

        Comment


        • #19
          The problem seems to exist in the drivers and we're working on getting them updated. Disappearing objects in DX9 is a bit strange, if you email a simple file with the problem to alfred.deflaminis@autodesk.com I'll happily take a look. I am not getting notifications for activity in this thread so I'll try to check back regularly.

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          • #20
            Thank you Deflaminis. How can I be alerted or know when new updated drivers are available?

            >>I'm getting sporadic notice of new posts to this thread. I di not get notice of your most recent reply above<<
            mark f.
            openrangeimaging.com

            Max 2025.2 | Vray 6 update 2.1 | Win 10

            Core i7 6950 | GeForce RTX 2060 | 64 G RAM

            Comment


            • #21
              Hello all, NVIDIA released new drivers today which fixes this issue. We had confirmed it internally with a beta version, and the fix was released today. Please update your drivers and DX11 should stop freezing for you. Thanks everyone for your patience on that one. NVIDIA was really great about prioritizing this fix and working with Autodesk about it. Kudos to NVIDIA.

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              • #22
                Originally posted by Deflaminis View Post
                Hello all, NVIDIA released new drivers today which fixes this issue. We had confirmed it internally with a beta version, and the fix was released today. Please update your drivers and DX11 should stop freezing for you. Thanks everyone for your patience on that one. NVIDIA was really great about prioritizing this fix and working with Autodesk about it. Kudos to NVIDIA.
                Perfect timing Alfred - thanks
                Jez

                ------------------------------------
                3DS Max 2023.3.4 | V-Ray 6.10.08 | Phoenix FD 4.40.00 | PD Player 64 1.0.7.32 | Forest Pack Pro 8.2.2 | RailClone 6.1.3
                Windows 11 Pro 22H2 | NVidia Drivers 535.98 (Game Drivers)

                Asus X299 Sage (Bios 4001), i9-7980xe, 128Gb, 1TB m.2 OS, 2 x NVidia RTX 3090 FE
                ---- Updated 06/09/23 -------

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                • #23
                  Great I will try it immediately. Can you please describe What is the procedure for updating the driver?

                  thanks!!
                  mark f.
                  openrangeimaging.com

                  Max 2025.2 | Vray 6 update 2.1 | Win 10

                  Core i7 6950 | GeForce RTX 2060 | 64 G RAM

                  Comment


                  • #24
                    On the nvidia web site I am seeing, for my GeForce 1060, driver version 382.53 with release date of 2017.6.9

                    is this the new one I should use?
                    mark f.
                    openrangeimaging.com

                    Max 2025.2 | Vray 6 update 2.1 | Win 10

                    Core i7 6950 | GeForce RTX 2060 | 64 G RAM

                    Comment

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