SU crashes when import a VISMAT

[bterstal]

I am having a serious problem that SU continually crashes when I import a VISMAT. I tried different VISMAT`s and different SU files and all have the same result.

I am running the latest version of beta (August load), and the latest version of SU Make. I want to purchase VRAY, but not having the ability to import and applying VISMAT`s is important for my work and would prevent me from purchasing it.

Anyone have any suggestions and what is causing this and how to fix it...

[dkendig]

The beta is over, please verify this issue persists with the 2.0 release.

[bterstal]

The problem is in version 2.00.23490 (Vfs Beta 2012). I want to make sure I do not get this issue when I purchase the released version.

[dkendig]

I haven't heard of this issue before, are there any vrmats (vismats) that cause this to happen in particular?

[bterstal]

I tried several different ones, and all gave me a bugsplat.

Here are the steps:
- Create a single box on a new model.
- Applied a SU texture to just one side of the box.
- Select the VRAY Material editor
- Right-Click on the SU material in the "Materials List".
- Select "Import Material"
- "Hermatite.vismat" (but any of them would do)
- Click "Open"

This is when I get the bugsplat.

[dkendig]

I just used the import material option twice with no issue. Where did you get the file "Hermatite.vismat"? I don't see it on our downloads page. Do any of the materials available on our site cause this crash?

[bterstal]

Tried that just now. Downloaded the "vrmats_Masonry.zip" and applied the "Concrete.Vismat" in that bundle. Same result.

[dkendig]

I just tried this also, no issues. Perhaps it's a localization related issue? Can you open our debug window and copy and paste it's contents in to a reply to this post?
Plugins->V-Ray->Debugging->Open Debug Window It should look similar to this:
=========System Information=========
platform = win32
country = UnitedStates
language = English
====================================
C:\ProgramData\ASGVIS\VfS\VRayPlugins.xml
C:\ProgramData\ASGVIS\VfS\SketchUpOnlyVRayPlugins. xml

Made it after UIManager.initialize
=========Plugin Information=========
Plugin: V-Ray for SketchUp
Plugin Version: Unknown revision - compiled on Nov 8 2013 at 14:41:54 (adv)
Host Application Version: 13.0.4812
====================================
in init_renderer, argList[0]: C:\\ProgramData\ASGVIS\VfS\\vrayplugins\vray_*.dll
loading model...
current model:
finished loading model
finished loading model

[dkendig]

I am not using the 2.0 build, I'm using a development version, but we haven't fixed anything relating to localization or material importing as far as I am aware, since the 2.0 launch.

[bterstal]

I just tried something..

I uninstalled VRAY 2.0 and re-installed an older version 1.60.23412 (Vfs Beta 2012). That seems to be working fine....no crashes..

=========System Information=========
platform = win32
country = Canada
language = English
====================================
C:\ProgramData\ASGVIS\VfS\VRayPlugins.xml
C:\ProgramData\ASGVIS\VfS\SketchUpOnlyVRayPlugins. xml

Made it after UIManager.initialize
=========Plugin Information=========
Plugin: V-Ray for SketchUp
Plugin Version: 2.00.23490 (VfS Beta 2012)
Host Application Version: 13.0.4812
====================================
in init_renderer, argList[0]: C:\\ProgramData\ASGVIS\VfS\\vrayplugins\vray_*.dll
loading model...
current model:
finished loading model
finished loading model

[bterstal]

This text below was with the 2.0 crashes...

[tedvitale]

I'm going to try and test this on my end today bterstal. Could you send me one of the .vismat materials you're trying to import?

[bterstal]

It is the one I downloaded from your website, "vrmats_Masonry.zip" and applied the "Concrete.Vismat" in that bundle.

Thanks...

Bernard

[tedvitale]

It is the one I downloaded from your website, "vrmats_Masonry.zip" and applied the "Concrete.Vismat" in that bundle.

Thanks...

Bernard

Bernard,

I just reverted my system back to the original release build and I cannot reproduce the issue. Have you tried re-installing the V-Ray version you're using and re-downloading the materials to test?

I'm not sure why the .vismat would crash Sketchup at this point. Try also turning off all of your plugins except V-Ray. Maybe anothe plugin is causing an error. Does this happen in every scene?

Next step would be to remote desktop to you and see how this might be happening.

[bterstal]

Hi Ted,

It is really strange... What I have done on my system is the following to narrow it down:

Latest version of SU Make and latest 2.0 beta version of VRAY --> crash
Downgraded SU Make to previous release, and latest 2.0 VRAY beta --> crash
Downgraded SU Make to previous release and with 1.6 release of VRAY beta -- Works fine

I could try to upgrade SU Make again with the 1.6 VRAY version, but I'm not sure if that would prove anything....(?)

NOTE 1: For the tests, I also re-downloaded the testing VISMATS from your website.
NOTE 2: The only plugin that I have installed during these test was VRAY
NOTE 3: Crash occurred even with a clean SU file that had just one plain box with a single side textured to which I tried applying the VRAY texture.

Hope this helps to narrow it down....