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V-ray for Sketchup crashes Sketchup 2017

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  • V-ray for Sketchup crashes Sketchup 2017

    Good Morning

    This is a general question really.

    I've recently downloaded the latest version of V-ray for Sketchup and seem to be having odd sudden unexpected crashes. Basically, Sketchup will just suddenly close. No bugsplat report either.

    Sketchup as been really stable before installing V-ray.

    I'm not working on a big model either. To try out various features of V-ray, I simply created the most basic four walled building, (2.5m square by 3.0m high), and added one basic window.

    I'm using Sketchup on a 2014 iMac, with 16GB of RAM, and a 2GB NVidia GPU.

    Just wondering if anyone else has any issues with it.

    Many thanks

    Mike

  • #2
    Hello, Michael,

    Could you please double-check which version of SketchUp and V-Ray for SketchUp you are currently using and then post their full version numbers?
    V-Ray 3.40.03 is available only for SketchUp 2015, 2016, and 2017 (https://download.chaosgroup.com/down...2017-34003-adv)

    Kind regards,
    Peter Chaushev
    Peter Chaushev
    V-Ray for SketchUp | V-Ray for Rhino | Product Owner
    www.chaos.com

    Comment


    • #3
      Yes, i have the same issue... But mine shows a bug splat every time after launching sketchup.

      Comment


      • #4
        I am having same problem than Vhyktor...
        I installed Sketchup 2017 Version 17.2.2555.0 and testet it. SU 2017 was working great, good performance no bugsplats. Afterwards i Tried to install Vray 3.40.04 trial to test. Now when I start up SU it opens, but approximately after 5-10 seconds it closes with a bugsplat.

        My System Infomation is:

        MSI GS63VR 7RG Stealth Pro with 32 GB of Ram
        Nvidia 1070 Q-Max / 8 GB Graphix Memory with most recent drivers
        Win 10 home with latest updates

        Comment


        • #5
          Hello,

          As already described in my reply at https://forums.chaosgroup.com/forum/...ds-after-start this issue might be due to 3-rd party plugin conflict. To determine that, try running SketchUp with no other plugins enabled but V-Ray.
          If the issue persists, the best way we to get assistance is by emailing us at support@chaosgroup.com

          Kind regards,
          Peter
          Peter Chaushev
          V-Ray for SketchUp | V-Ray for Rhino | Product Owner
          www.chaos.com

          Comment

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