Vray 3 View Frame Doesn't Match SU 2017

[ctastudios]

I can't get my output from vray to match exactly what's on my screen in SU. I've tried the matching viewport function, custom resolution, etc...but can't figure it out. Funny thing is that I believe things were matching earlier this month when I first started using it but no more. Any suggestions?

[Peter.Chaushev]

Are you using the latest V-Ray for SketchUp version (3.40.04)?
If you've previously set Aspect Ratio to "Match Viewport", click the "Update" button and see if it resolves your problem.
Does the issue occur only in specific saved Scenes or at all times when rendering your project?
See if resetting your settings helps (the button at the bottom-left corner of the Settings panel).

Kind regards,
Peter

[ctastudios]

I'm using 3.40.03, not sure if that will make a big difference. It seems to be working fine on my other files, just this one won't align. I tried everything you mentioned above many times, but no luck. I may just have to just move on, as this isn't reoccurring...yet. thanks!

[Peter.Chaushev]

(...) as this isn't reoccurring...yet.

If this occurs ever again, please save the project (Extensions > V-Ray > Export > Pack Project) and share it with us at support@chaosgroup.com . We would be interested in investigating the scene and its camera settings!

On a side note, updating to the latest version 3.40.04 is highly recommended.

Kind regards,
Peter