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  • Assets in Scene not Showing Up

    Hello everyone,

    Yesterday I started building out a scene and placed the a few vegetation models in it and everything looked great. However, this morning when I opened the same file, more than half of them aren't showing up... It is a fresh install of both 3ds max 2023, VRAY 6 on a brand new computer. When I try and reconnect the paths I get this error (please see attached).

    Any suggestions would be greatly appreciated!


  • #2
    Hi dan_chomiak,
    Please, send copy the cb.log file (you can find it in C:\Program Files\Common Files\ChaosGroup\ChaosCosmos) and send it to our support here: https://support.chaos.com/hc/en-us
    This will help us investigate further.

    Best,
    Kalina Maneva
    Product Manager
    Chaos Cosmos

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