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  • cosmos error

    Hi, may I know how can I solve this error

    SYSTEM: Production renderer is changed to V-Ray 6 Hotfix 3. Previous messages are cleared.
    Could not read/write file type: C:\Users\pc\Documents\Chaos Cosmos\Packages\Materials\Fabric\Fabric_C03_Pastel _Blue_20cm_536f7571\536f7571_Diff_2k_srgb.tx​
    Best regards,
    Jackie Teh
    --

    3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
    AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
    Website: https://www.sporadicstudio.com
    Email: info@sporadicstudio.com
    YouTube: https://www.youtube.com/c/SporadicStudio

  • #2
    Hey jackieteh can you please check if the reported path exists on your machine first? Also, is "pc" your user or somebody else's (is the machine you're working on shared)?

    Comment


    • #3
      Originally posted by hristo_chakarov View Post
      Hey jackieteh can you please check if the reported path exists on your machine first? Also, is "pc" your user or somebody else's (is the machine you're working on shared)?
      Yes, the cosmos folder is in Document folder.

      the "pc" is the computer i am using
      Best regards,
      Jackie Teh
      --

      3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
      AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
      Website: https://www.sporadicstudio.com
      Email: info@sporadicstudio.com
      YouTube: https://www.youtube.com/c/SporadicStudio

      Comment


      • #4
        For your info, I have just changed the cosmos folder location my E drive
        Best regards,
        Jackie Teh
        --

        3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
        AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
        Website: https://www.sporadicstudio.com
        Email: info@sporadicstudio.com
        YouTube: https://www.youtube.com/c/SporadicStudio

        Comment


        • #5
          And do you still experience issues?

          Comment


          • #6
            No issue at the moment. thank you
            Best regards,
            Jackie Teh
            --

            3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
            AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
            Website: https://www.sporadicstudio.com
            Email: info@sporadicstudio.com
            YouTube: https://www.youtube.com/c/SporadicStudio

            Comment


            • #7
              Originally posted by hristo_chakarov View Post
              And do you still experience issues?
              Hi the same problem is back today, please help to fix it, thank you.
              Best regards,
              Jackie Teh
              --

              3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
              AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
              Website: https://www.sporadicstudio.com
              Email: info@sporadicstudio.com
              YouTube: https://www.youtube.com/c/SporadicStudio

              Comment


              • #8
                Does the reported file exist on your file system? Does your user have read permissions for it?

                Comment


                • #9
                  Originally posted by hristo_chakarov View Post
                  Does the reported file exist on your file system? Does your user have read permissions for it?
                  I have change the folder location to Drive E, and change the Chaos Cosmos Local permission to full control
                  Attached Files
                  Best regards,
                  Jackie Teh
                  --

                  3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
                  AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
                  Website: https://www.sporadicstudio.com
                  Email: info@sporadicstudio.com
                  YouTube: https://www.youtube.com/c/SporadicStudio

                  Comment


                  • #10
                    Can you please check if the cbservice.exe process is owned by your user?

                    Comment


                    • #11
                      Originally posted by hristo_chakarov View Post
                      Can you please check if the cbservice.exe process is owned by your user?
                      How to check?
                      Best regards,
                      Jackie Teh
                      --

                      3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
                      AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
                      Website: https://www.sporadicstudio.com
                      Email: info@sporadicstudio.com
                      YouTube: https://www.youtube.com/c/SporadicStudio

                      Comment


                      • #12
                        1. Ctrl + Alt + Del
                        2. Open Task Manager
                        3. Select More Details
                        4. Go to Details tab
                        5. Locate cbservice.exe
                        6. See which user owns it

                        Comment


                        • #13
                          Hi, got 2 cbservice.exe, both show "pc"
                          Attached Files
                          Best regards,
                          Jackie Teh
                          --

                          3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
                          AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
                          Website: https://www.sporadicstudio.com
                          Email: info@sporadicstudio.com
                          YouTube: https://www.youtube.com/c/SporadicStudio

                          Comment


                          • #14
                            Hi,
                            I've got the same issue here.
                            When I import a new asset and I want to see the texture map I have this message :

                            Could not read/write file type: C:\Users\pepeb\Documents\Chaos Cosmos\Packages\3D_Models\Furniture\Fern_Leather_4 D_Arms_Executive_5b4655b1\Assets\5b4655b1_Leather_ Tex_3dh_srgb.tx

                            When I clear the message and open the texture again, the error does not show anymore.
                            The path exist and I can reach the .tx file.
                            I'm working on 3dsmax 2023.2.2 Update with Vray 6 Hotfix 3


                            Can someone help me?
                            Thanks



                            Comment


                            • #15
                              Originally posted by Pepebicho View Post
                              Hi,
                              I've got the same issue here.
                              When I import a new asset and I want to see the texture map I have this message :

                              Could not read/write file type: C:\Users\pepeb\Documents\Chaos Cosmos\Packages\3D_Models\Furniture\Fern_Leather_4 D_Arms_Executive_5b4655b1\Assets\5b4655b1_Leather_ Tex_3dh_srgb.tx

                              When I clear the message and open the texture again, the error does not show anymore.
                              The path exist and I can reach the .tx file.
                              I'm working on 3dsmax 2023.2.2 Update with Vray 6 Hotfix 3


                              Can someone help me?
                              Thanks



                              I am using the same 3ds max and vray 6 as you, until today i still get this message, same like no solution for this issue.
                              Best regards,
                              Jackie Teh
                              --

                              3ds max design 2023, V-Ray 6, Update 2.1 [6.20.07 build 32575]
                              AMD Threadripper 1950X @3.40 GHz | 64GB RAM | Nvidia RTX 3070 ti
                              Website: https://www.sporadicstudio.com
                              Email: info@sporadicstudio.com
                              YouTube: https://www.youtube.com/c/SporadicStudio

                              Comment

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