Cosmos problem

[glennco]

Please see 2 attached.
This just started with an update to Vray 6.2.01.
Cosmos doesn’t see the library/path, It’s 8.1GB.
But the assets & materials render as expected.
I have to press “change” & reselect the Chaos Cosmos folder.
I have made no folder/directory changes for Cosmos items.
Rhino 7 current version.
Thanks,
Glenn

[tsetso]

Hi there,

Can you please create an issue in our ticketing system and attach your cb.log and config.json files (both located at C:\Program Files\Common Files\ChaosGroup\ChaosCosmos).

Do you know what was the version number of Cosmos Browser & V-Ray before you upgraded to V-Ray 6.2.01?
Can you please confirm that after you pressed "Change" and reselected the Chaos Cosmos folder the assets appeared again?

Best regards,
Tsetso

[glennco]

tsetso
Thanks for the fast reply.
Yes after pressing change the assets loaded/appeared again.
I was using Vray 6.1.3 Rhino 7, not sure what version Cosmos browser. I do update when prompted.
I went from 6.1.3 to 6.2.1 about a week ago.
This has been occurring randomly since then.
Today it didn't happen (yet).
I'll open a support ticket with all information you noted & the screen grabs.
Glenn