Chaos Cosmos Browser failed to load

[hristo_chakarov]

I sent you a private message

[jjoostwoud]

exactly the same problem here, also removed the files bit still failing after the new update

[hristo_chakarov]

jjoostwoud I've sent you PM too

[ittai_frumkin]

First of all, thanks
I don't know how to reply to a private message, so I'm replying here
I did exactly as instructed - I deleted Cosmos and the files in the DB partition and reinstalled, and I still get the same message

[hristo_chakarov]

To all affected users who couldn't solve the problem with the provided instructions above: Can you please create a ticket in our support system. Our tech support team will contact you and will be able to assist you fixing the problem.

[ittai_frumkin]

I click on the icon but it doesn't take me directly to submit a help request and I can't find where
I'm just confused with all the options there