Tweet
Hi. I bought 1-year licence Vray for Sketchup. It expires on 26th June. Will licence auto-renew or do I have to buy again? If there is auto-renew option, can I cancel it? I'm going on long holidays and planning to buy another licence but in August. Thanks in advance
-
-
Hi Gabriela,
The license that you have purchased a year ago will not auto-renew. There is now a recurring option on our online store and it can be canceled at any time. After the purchase you will have the option to switch off the automatic billing from your personal Chaosgroup account. Please keep in mind that you can’t pause your recurring payment plan. If you pause it, there will be no more recurring payments. When your license expires at the end of the month or the year, you will not be able to activate the recurring plan again. You will have to make a new transaction to use the software again.
If you have any further questions please contact us at sales@chaosgroup.com.
Regards,
Desislava Dimitrova
Comment