Borrow license for offline work, now I can't release them.

[JLMMEX]

Hi guys, I'm really new on this hope I can explain my issue, so I borrowed my license for offline work on "A" workstation so now I need to work in another workstation "B" and borrow the license but the license is tie to "A" and I can't release the license when I go to my account there is a no an option to release it, is there anyway to do this? I supposed to be able to manage my license and how to assign it right? any help will be appreciated. Thanks. JLM

[aneliya_karadzhova]

Hello,
You can go to http://localhost:30304/ click on Online Licensing and you should see a button on the very bottom that says Release.

Alternatively please send your issue on https://www.chaosgroup.com/help/contact so we can do this from our side.

Thank you.

[harold_gainer]

I have exactly the same issue.

"You can go to http://localhost:30304/ click on Online Licensing and you should see a button on the very bottom that says Release."

this option does not exist on machine "B" or on the Chaos website.

[aneliya_karadzhova]

Hello,

Please send your issue to https://www.chaosgroup.com/help/contact so we can help you from there.