Support Ticket 507-235-026 Not answered

[chuckie7413]

We upgraded our license and sent in the wbc file as our dongle is not compatible for online license transfer but we are still yet to receive the new license file and it has been 2 days so we can't use the license for it.

Can this please get sorted tomorrow!?

Thanks,

Richard

[ivan.daskalov]

Hi Richard,

Please excuse us for the delayed reply. I can see that a colleague of mine has now provided you with the file and your V-Ray works fine now.

We're here to help if you need any additional assistance.

Thank you for using V-Ray!

Best regards,

Ivan