Could not obtain a GUI license for phoenix

[cb LLC]

Hi Why am I getting this error How do i fix it?
Thanks

[squintnic]

mine is down as well...

[cmeusy]

Same here, right in the middle of a sim.

[cb LLC]

Thank you
Also we bought 2 licenses and it only shows one. We also tried dongle but I guess they dont support it anymore

[Architekcik]

Hi guys! I have the same problem. Check this article about using borrowing the license for offline use. It does work now even with online server issue.
Follow instructions here: https://docs.chaosgroup.com/display/...or+Offline+Use

Hope that will be enough for you at the moment.

[cb LLC]

Hi guys! I have the same problem. Check this article about using borrowing the license for offline use. It does work now even with online server issue.
Follow instructions here: https://docs.chaosgroup.com/display/...or+Offline+Use

Hope that will be enough for you at the moment.

Thanks
But I am getting this error

[Architekcik]

Read whole article in support section I have mentioned before. Go to my.chaosgroup.com login there, borrow licences for offline use, download .bin file, disconnect your internet, go to your local license manager, follow instructions to offline activation and you will get all licenses working.

Best Regards,

[cb LLC]

now their server is down
This site can’t be reached

localhost refused to connect.

• Search Google for localhost 30304

ERR_CONNECTION_REFUSED

[Architekcik]

Go online/allow network traffic for a second to reach localhost 30304 in your browser and then disconnect. You will be able to follow the procedure.

[cb LLC]

finally works

[cb LLC]

Go online for a second to reach localhost 30304 in your browser and then disconnect. You will be able to follow the procedur.

Thank you !

[Architekcik]

You welcome

[squintnic]

my god this is crazy. we have 20 seats and no one can work...
we dont have anything rendering at the moment - what would happen if we did?

(this is literally our first day on Next as a studio....can we move back to dongle this is crazy)

[Architekcik]

Like I mentioned previously in this thread. Look up for instruction how to make offline licensing. You can still use all of your licenses! Just follow the steps.

[snivlem]

The steps worked, but as soon as you reconnect the LAN it uploads to the main server as it is reporting itself as online thus defeating the purpose

See here: