VRay (3DS Max) Online Licensing Issue

[scott_schiffbauer]

Greetings,

I am experiencing VRay (3DS Max) online licensing issues as of today on my Windows 10 machine. When I attempt to render, I receive the following error message in the Log.


I don't believe any of the settings on this machine have changed but who knows. I attempted to troubleshoot using the steps and methods on the Chaos website but still have the same issue. I also uninstalled/reinstalled the Chaos License Server.

Strange but everything appears to be working normally on my Windows 11 machine. Any insight would be greatly appreciated. Thank you.

Scott

[stefan.isakov]

Hi Scott,
Could you please try to download and update the Chaos license server to the latest version? If that is not helping, please open a ticket in our system and provide us with more information and a screenshot of the web page 127.0.0.1:30304,
so we can help you further.
Thank you.

[scott_schiffbauer]

Hi Stefan,

Thank you for your response.

I downloaded and installed the updated license server as part of the troubleshooting I performed yesterday. The file is identical to the one you have linked in your response.

I also opened a ticket (#160211) and the link is below. Please let me know if you have any questions or concerns. Thank you very much for your time and effort.

Respectfully,

Scott

https://support.chaos.com/hc/en-us/requests/106211