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Error 198 - All Licences are in us (2) but we have purchased 3
Hi there,
We're having an issue with our licences at the moment.
We currently have 3 active products, all of them being "Corona Premium Annual" - the problem we have is that only two of us can be signed in at a time because as soon as the third does, it either prevents them from signing in (gives us the error message that all users are signed in) or kicks one of us out. I've attached an image of our Active Products as well as the licences - notice that it also only says that there are 2, when there should be 3.
What seems to be the problem here?
Many thanks for your help in advance!
Michael
We're having an issue with our licences at the moment.
We currently have 3 active products, all of them being "Corona Premium Annual" - the problem we have is that only two of us can be signed in at a time because as soon as the third does, it either prevents them from signing in (gives us the error message that all users are signed in) or kicks one of us out. I've attached an image of our Active Products as well as the licences - notice that it also only says that there are 2, when there should be 3.
What seems to be the problem here?
Many thanks for your help in advance!
Michael
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