error gui 200 followed by error gui 198

[adamya_sa]

kaspersky issue with 3ds max 2024 vray 6. today at 5 pm asia time, vray license was deleted by kaspersky with a notification mentioning trojan. Post that, i tried downloading offline access file named "office.bin" but there is no proper information anywheer as to how to use it. i am stuck. please help on this urgently since we have a deadline tomorrow.
i have uninstalled kaspersky and now i have error 198

[vladimir_krastev]

Hi, thanks for posting. I see your issue is being handled trough the ticketing system. If you have further issues please contact us again.