V-Ray license lost

[JuhaHo]

I just lost my V-Ray licenses. Could You please check this out ASAP. I need to get back working on the project.

Could Not obtain a license (10061): 10061 The chaos license server could not be reached (refused connection).

[JuhaHo]

The license server looks like this:

[JuhaHo]

Anyone,

I really need to get back to work.

[JuhaHo]

Is it possible to loosen Your anti-piracy policy. It hurts most those who are paying for the software. Those who not, will always find a way to use cracked version.

What I would do as a decision maker in Chaos, I would share free versions of V-Ray until the licensing problems are solved for good. I can't make any promises to customers, because I don't know if I have a license or not. Eventually they stop asking my services, because they don't know if I can deliver the material in time.

Are there any alternative renderers for 3DS Max that are not depended on Chaos licensing system?

[nikolay.simeonov]

Hello,

Please uninstall the Chaos license server and remove any remaining files from the following folder:

%appdata%\Chaos\VRLService\ssl

Afterwards, download and install the latest Chaos license server 6 from the following page:

https://download.chaos.com/downloads...dalone-610-adv
Go to the Chaos License server page (http://localhost:30304), enable your Online licensing and try to use V-Ray again.

IF this suggestion does not help - please open a ticket in our support system here

[JuhaHo]

Thanks, now I get this:

[JuhaHo]

And then This: How about sharing an unlocked version, so I can finally work again?

[JuhaHo]

Since nothing is happening at Your support, is it possible just to get a unlocked version of all the products, that I've paid for? When You have solved and fixed the issues, then we can go back to normal. I really need to get back to work.

[JuhaHo]

So I asked AI, what to do. It/he recommended me to purchase Octane Render for 3DSMax in my situation. What is that?

[JuhaHo]

I guess this isn't going to get attention anytime soon. I can wait, but my client can't.

[suzanne_doherty]

Have you tried uninstalling Vray, Licence Server, and even 3Ds Max, and reinstalling them (Max first) ?

[JuhaHo]

Thanks,

I have the same issue with Chaos Phoenix too. I have uninstalled and reinstalled the license server, but nothing changed.

[JuhaHo]

I don't know what can I do to get support to react this issue. I think licensing issues should be top priority. People are paying for their software.

I could have continued to work with V-Ray5, but there was a bug that was fixed in R6. That's why I upgraded.

[JuhaHo]

I got some instruction from support. I followed these, but nothing changed, the issue is still there. I wonder why it isn't possible to get unlocked version until chaos tackles the issue so I can continue my project. I'm running out of time with the project.

[kostadin.botev]

We are currently under heavy load. Delays are possible and should be expected, if you have a ticket opened support representative will contact you and help you as soon as possible. If you are already in contact with our representative please continue the communication in the ticketing so they could assist you with the troubleshooting.