Chaos Cloud not rendering Phoenix FD fire

[mattconwayart]

Hi,

I'm having trouble rendering a scene with Phoenix FD fire elements on the Chaos Cloud. I have the fire sims cached, and saved in my project directory (/data/) and my scene is set to the project. All the maps for materials/displacement...etc are found no problem, just not the .aur files, apparently.

Is there a way I should be prepping the fire sims for render on the Chaos Cloud?

Thanks in advance -

Matt

[Svetlin.Nikolov]

Hey, which Phoenix version do you use? Can you share any logs as well?

[mattconwayart]

Hi Svetlin,

I'm using the latest Phoenix FD 4 for Maya (4.20.00). And Vray Next for Maya (2.2).

I'm not getting any error logs, because I'm rendering through Chaos Cloud, and it's not identifying an error - It's just not rendering the fire, but everything else.

Locally, everything renders fine, so I have no log there, either.

Should Chaos Cloud be able to handle Phoenix FD renders?

Thanks,

Matt

[Svetlin.Nikolov]

Hmm, you better also post in the Chaos Cloud forums, or I will summon the cloud guys on Monday. Phoenix should render fine on Chaos Cloud, so there is something specific happening...

[mattconwayart]

Thanks Svetlin - I'll do that.

[Svetlin.Nikolov]

Hey, mattconwayart , have you already sent a query in the Cloud forums, or have you already contacted support at chaosgroup dot com? If possible, please also send the Job ID (the URL from the cloud portal).

Thank you!

[mattconwayart]

Hi Svetlin,

Yes to both posting in the Cloud forums and support -

Job ID is: E_woVpV2caFJ7f_A

Thanks again,

Matt

[mattconwayart]

Svetlin,

I just got a message back from support - for Phoenix FD to render on the cloud, it must be at least 2 frames for the farm to pick up the animation. I was just testing one frame, so the Chaos Cloud farm didn't pick up my sims.

Thanks for all your help!

Matt

[Svetlin.Nikolov]

Ahhhh, dang, this will not be this way for long, thank you!