Dingle dongle

[Mediastation]

Ah, thanks for that. Now I can fill out the form with relative ease.

[Ryan_Chiong]

did anyone receive email confirmation from chaos whether request for dongle was approved/ denied/ pending/ shipped or " no dongle available" etc? i havent received any, now i dont know the status of my request.



/Ryan

[instinct]

no shipping info or anything, but a request confirmation :

This e-mail is sent automatically to confirm that your dongle request has been placed.

Thorsten

[vlado]

did anyone receive email confirmation from chaos whether request for dongle was approved/ denied/ pending/ shipped or " no dongle available" etc? i havent received any, now i dont know the status of my request.



/Ryan

You should receive an email that confirms your request for a dongle. If you didn't receive it, it may have been blocked by your email server/client. In any case, it would be best to email us at vray@chaosgroup.com, just in case.

Best regards,
Vlado

[dellis]

I certainly hope the new dongles work better then the old ones!!! And if they don;t i certainly hope that we can get a licence over the internet. I realize things have changed technology has got better but i get a bit scared when i think about needing to get something rendered and out the door...then this thing kacks out and i have to wait for a licence or something. the clients...and the boss for that matter doesn;t want to hear about why something doesn;t work...its always "just get er' done". So for now i will be optimistically pessimistic.

Maybe i should throw my old max dongles away for good luck.

[rafie]

sorry if this is a stupid case, since it's already a years of anything but news from chaos, i forgot the right combination of my login and the password. The only thing i know for sure is my email add (yea.. chaos sent it trough this email )

so i filled the email add on the forgotten password form and left the username empty. No reply until today.

sad...

[mmikee]

Can we order 2 dongles if we only have 1 license ? Just in case it gets broken/wet/etc ?

[DJ-Studd]

Can we order 2 dongles if we only have 1 license ? Just in case it gets broken/wet/etc ?

At a guess, probably not.... although it would be handy.

-- DJ

[lander]

we have two licenses and work on two laptops. We have a small farm here at the office. We always take our laptops home so that we may work on the way to/from work. We also work alot from our homes. Hence the dongles will be were our laptops are. But that will bring our farm to a halt as we disconnect our laptops in the afternoon.
I could leave the license at the office and connect with VPN to obtain the license but then I can't work unless I'm on-line. Is there a solution to this that I havn't understood. That is without paying for a nother license to serve the farm?

[vlado]

Can we order 2 dongles if we only have 1 license ? Just in case it gets broken/wet/etc ?

It may be possible to get an empty dongle (you can even buy one yourself directly from WIBU), but it will still need to be reprogammed remotely when you need the V-Ray license on it.

Best regards,
Vlado

[vlado]

Is there a solution to this that I havn't understood.

There is, in fact, a way to do this. The render slaves only need a connection to a working license server, but they do not need a license, as such. So you can just plug the dongle out, and leave the V-Ray license server running. The server will refuse interactive V-Ray licenses, but the render farm should work fine.

Best regards,
Vlado

[lander]

ok, so all I have to do is have the dongle running once on a workstation at work and simply unplug it leaving the pc running?

[vlado]

You can try this, yes. Of course, it would be best to have a dongle at all times (e.g. in case the machine or the license server gets restarted for some reason).

Best regards,
Vlado

[lander]

k thanks I'll give it a try and hope it works.