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I purchased vray last week and submitted my authorization request last Friday. I have yet to recieve any response. There's no contact info on the vray website. Does anyone know who I can contact via email or phone to obtain my authorization code? I have an approaching deadline soon which would require the use of vray.
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I have the same problem
I´ll send 2 emails to "vray@chaosgroup.com" and nothing is hapend up to now !!!
I´m angry about this cause there is a projekt with an deadline this weekend, where I can us the "vraytoon" very well.
Anyone an idea ?
batch -
Haha
In the moment I send my first post, I got an answere from Tedi !!!
I´m happy to go on with my work now.
Thanks Tedi (maybe you read this)
batchComment
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Tout est bien qui fini bien !
Hmm ... Happy end !
You have to learn to be patient ...
Welcome in the wonderfull world of Vray ! and on the forum.
GaelComment
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anyone????
Hmmm...no reply yet from Tedi or anyone at Chaos. What is taking so long? Tommorow will be a week since I've placed my order. I have a deadline fast approaching where I have to render a scene using Vray. After sending another email no one has got back to me to even informed me what the deal is. Does anyone know if there is anyone I can talk to? What's going on here?Comment
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I'm in the same boat. I don't know what's taking so long. I need vray up and running for a film effect test I need to do by the weekend.
V MillerComment
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Vrayray: You're in a long queue
What is probably taking so long is that everyone is requesting new authorization at the same time because of the 1.45.70 release last week. This release introduced new protection and the floating licence which requires a reauthorization. Normally you get an authorization key the same day, but this is unfortunately not a normal situation.
Torgeir Holm | www.netronfilm.comComment
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not yet. still waiting...and waiting....
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I am waiting as well.
V MillerComment
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